Merchant Manager - Scotland

Etex; Grangemouth; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading construction firm based in Scotland is seeking an Area Merchant Manager to enhance key customer relationships and drive product promotions. This role involves supporting National Account Managers and implementing business strategies. The ideal candidate will have proven sales experience, strong communication and influencing skills, and proficiency with CRM systems. The company values diversity, teamwork, and sustainability, offering hybrid and flexible work arrangements.

Benefits

Hybrid working options

Commitment to sustainability

Focus on employee well-being

Qualifications

• Proven internal / external sales experience, ideally in the construction industry.
• Strong phone presence with experience in achieving set goals.
• Excellent verbal and written communication skills.

Responsibilities

• Support product promotions with key National Account customers.
• Develop and maintain relationships with key merchant customers.
• Analyse customer sales performance and drive improvement plans.

Skills

Internal / external sales experience

Influencing and persuasive skills

Proficiency with Microsoft tools

Strong communication skills

Ability to multi-task and manage time

Tools

Salesforce.com or other CRM systems

Job description

At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well‑being of our employees, forming partnerships and pioneering change in our ever‑evolving industry.

At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as Area Merchant Manager (Scotland) and be the driving force of the success of our business!

What You'll Do :

• Support product promotions with key National Account customers in alignment with product marketing activity.
• Develop and maintain relationships with key merchant customers across branch networks, including Branch Managers, Assistant Branch Managers, and Sales staff.
• Work closely with National Account Managers and teams to implement business plans and deliver the strategy for National Accounts.
• Build professional relationships and liaise with other departments within Etex Building Performance to ensure smooth collaboration.
• Support the implementation of the core stock profiling product range within designated accounts.
• Deliver value propositions and drive value creation with key National customers.
• Analyse customer sales performance and collaborate with the team to address areas of underperformance and create improvement plans.
• Support exhibitions, conferences, branch openings, trade days, and sales events to represent the company.
• Update the CRM tool daily with project tracking, customer calls, leads, complaints, and other relevant details.

What You'll Bring :

• Proven internal / external sales experience, ideally in construction industry.
• Strong phone presence and experience with achieving set goeals.
• Good influencing and persuasive skills.
• Be proficient with Microsoft and associated web presentation tools.
• Experience working with Salesforce.com or other CRM systems.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritise, and manage time effectively.

Why Join Us?

• We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023!
• Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
• Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
• We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
• Flexibility : For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work.