Merchandiser

Fenwick; England; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading department store group in the UK is seeking a Merchandiser to take ownership of product categories and drive commercial success. You'll lead key merchandising activities and work closely with various teams to optimize stock levels and enhance customer experience. Candidates should possess mid-level merchandising experience, analytical skills, and strong communication abilities. Join this innovative and historic retailer and contribute to a collaborative environment focused on excellence and growth.

Benefits

33 days annual leave

Birthday off as additional leave

Up to 25% discount in stores

'Perks*' discount program

24/7 GP and support service

Hybrid working model

Qualifications

• Mid-level experience in merchandising & selling.
• Ability to develop product strategies, building business cases.
• Analytical background keen to identify opportunities for efficiency and improvement.
• Negotiating and contracting skills.
• Developed communication, influencing and relationship skills.
• Experience operating at mid-level within a Retail multichannel environment.

Responsibilities

• Take ownership of defined product categories and drive commercial impact.
• Lead end-to-end execution of merchandising activities.
• Work closely with colleagues across multiple departments.
• Coach and motivate a high-performing team of Assistant Merchandisers.

Skills

Mid-level experience in merchandising & selling

Ability to develop product strategies

Analytical background

Negotiating skills

Developed communication skills

Experience in Retail multichannel environment

Job description

When you join Fenwick, you’ll receive :

• 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
• Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
• Up to 25% discount in all Fenwick stores and fenwick.co.uk.
• ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
• WeCare -24 / 7 GP, wellbeing advice & support service.
• Hybrid Working (Typically every Thursday and Friday working from home).

About the role

As a Merchandiser at Fenwick, you will take ownership of defined product categories and drive meaningful commercial impact across the business. You’ll lead the end-to-end execution of merchandising activities, from range planning and stock management to pricing, promotion, and visual execution - ensuring every decision supports sales growth, profitability, and an exceptional customer experience. With responsibility for Open-to-Buy management and supply chain alignment, you’ll play a central role in keeping stock levels optimised and supporting the wider trading strategy.

Success in the role relies on strong analytical capability, commercial awareness, and the ability to identify opportunities that improve efficiency and maximise profit. You’ll work closely with colleagues across Buying, Retail, Digital, Logistics and Finance to translate insights into action, refine assortment strategies, and ensure a seamless experience both online and in store. This is a highly collaborative position where your ability to influence, communicate effectively, and build strong relationships will be essential.

As a leader, you’ll coach and motivate a high-performing team of Assistant Merchandisers, helping to shape their development while driving results through clear planning and accountability. With a focus on continuous improvement, strategic thinking, and operational excellence, this role offers the chance to make a significant contribution to the business and help shape the future of our merchandising function.

What we are looking for in a candidate …

• Mid-level experience in merchandising & selling
• Ability to develop product strategies, building business cases
• An analytical background keen to identify opportunities for efficiency and improvement
• Negotiating and contracting skills.
• Developed communication, influencing and relationship skills.
• Experience operating at mid-level within a Retail multichannel environment

About Fenwick

Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!