Mercedes-Benz Star Expert

Sytner; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer in Bristol is seeking a Star Expert to join their team. This full-time position involves engaging with customers and promoting the Mercedes-Benz brand. Candidates must have retail experience and a passion for excellent customer service. We offer extensive training, a competitive benefits package, and a motivating team environment. If you enjoy working with people and are motivated to excel in customer care, this could be the perfect opportunity for you.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Previous experience in retail is required.
• Passion for delivering excellent customer service is essential.
• Ability to build rapport with customers.

Responsibilities

• Initiate conversation with customers and promote the brand.
• Maintain high standards of customer care in a competitive environment.
• Engage customers by demonstrating products and benefits.

Skills

Customer service

Retail experience

Enthusiasm

Self-motivation

Job description

About the role

A fantastic opportunity is available for a Star Expert to join our team at Mercedes-Benz of Bristol

As a Mercedes-Benz Star Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment.

A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the Mercedes-Benz

This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.

When applying for this role please consider that we require candidates to have customer service experience within a retail environment experience as a minimum requirement for this role.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme

One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and / or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please