Member Concierge

Battersea - Concierge; Greater London; On-site; GBP 29,000; Full time

Job summary

A luxury health club in Greater London is seeking a full-time Member Concierge. The role involves being the first point of contact for members, maintaining exceptional service standards, and ensuring a welcoming atmosphere. Ideal candidates will possess enthusiasm, communication skills, and the ability to work varied shifts. The position offers an annual salary of £28,810 and includes complimentary gym membership worth over £5000 annually.

Benefits

Complimentary gym membership

Work in a luxury environment

Early duty management experience

Qualifications

• Passion, enthusiasm and five-star customer service required.
• Calm under pressure, great interpersonal and communication skills.
• Ability to work early and late shifts.

Responsibilities

• Be the first point of contact for members upon entering the club.
• Demonstrate exceptional standards and values.
• Ensure a welcoming environment for all members.

Skills

Customer service experience

Strong communication skills

Ability to work under pressure

Team player

Self-motivated

Job description

Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.

We are looking for a full‑time permanent Member Concierge to join us at our club located in the iconic Battersea Power Station. Our Member Concierge team members are the first point of contact for a member upon entering the club and so they play a crucial role in demonstrating the exceptional standards and values which we at Third Space live and breathe by. This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.

What You Will Get…

• Complimentarymembership of a luxury gym for you and one other person worth over £5000 each year
• Work in agreat teamin aluxury environment
• Annual Salary of £28,810 in a full‑time permanent position
• Guaranteedhours per month
• EarlyDuty Management experience
• Complimentarymembership for you and one other person (worth over £5000 each year)

What We Need…

• Passion, Enthusiasm, and five-star customer service
• First point of contact to our demanding members;Calmunder pressure
• Ability to workearly and late shifts(5:00-23:00)
• Great interpersonal and communication skills; Good level of English(verbal and written)
• Self-motivated; enthusiastic team player