Medical Secretary - Kerrier Adult Community Mental Health

NHS; Redruth; On-site; GBP 22,000 - 28,000; Full time

Job summary

A regional healthcare provider is seeking a Medical Secretary to support the Kerrier Adult Community Mental Health Team. Responsibilities include providing high-quality secretarial services, coordinating with medical professionals, and maintaining confidentiality. Candidates should have relevant qualifications and prior NHS experience. This role offers the opportunity to contribute to the community's mental health services.

Qualifications

• Previous experience working as a secretary in the NHS.
• Computer literate with experience in office environments.
• Knowledge of medical terminology.

Responsibilities

• Provide a high quality secretarial service to the medical team.
• Maintain confidentiality and sensitivity.
• Coordinate and organize actions from correspondence.

Skills

Excellent communication and interpersonal skills

Ability to meet deadlines and work under pressure

Ability to manage own workload and work independently

Ability to prioritise and work on own initiative

Education

RSA/OCR III Word-Processing or equivalent

NVQ 3 Business Administration or equivalent

RSA/OCR II Audio-Typing or equivalent

Tools

Spreadsheets

Databases

Job description

Medical Secretary - Kerrier Adult Community Mental Health

The closing date is 18 September 2025

We are recruiting for a Medical Secretary to provide medical secretary provision to the Kerrier Adult Community Mental Health Team.

To be part of the Kerrier CMHT wider admin team and to ensure high levels of service are provided at all times, across the Locality, providing service support overall when required.

Main duties of the job

• To provide a high quality secretarial service to the medical team.
• To maintain confidentiality at all times and sensitivity when dealing with contentious and complex information.
• Coordinate and organise action arising from correspondence and ensure prompt and efficient response, as required, by the Doctors. Coordination with other professionals, outside Agencies, legal staff, Trust staff etc.
• Maintain waiting list to ensure clients are seen within key target times.

About us

We\'re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community care to improve people\'s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you\'ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people\'s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Qualifications & Experience

• RSA/OCR III Word-Processing or equivalent qualification or experience
• NVQ 3 Business Administration or equivalent knowledge or experience
• RSA/OCR II Audio-Typing or equivalent qualification or experience
• Computer literate with experience of spreadsheets and databases
• Previous experience of working in an office environment
• Previous experience working as a secretary in the NHS

Skills and Aptitude

• Excellent communication and interpersonal skills
• Ability to meet deadlines and work under pressure whilst remaining calm
• Ability to manage own workload and work independently
• Ability to prioritise and work on own initiative

Knowledge and Abilities

• Previous experience of working in an administration setting
• Knowledge of medical terminology
• Knowledge of the Trust\'s electronic information systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cornwall Partnership NHS Foundation Trust

Address

The Coach House, Camborne Redruth Community Hospital