Medical Secretary - General Surgery & Urology

Buy A Boat Now; Torquay; On-site; GBP 24,000 - 27,000; Full time

Job summary

A caring health organization in Torquay is looking for a Medical Secretary to join their team. This role requires effective communication and administrative skills. Candidates should possess experience in Microsoft Office and be adept at managing clinical diaries and performing a variety of office duties. Offering a supportive environment, this full-time position presents a significant opportunity for growth within a friendly department. Salary ranges from £24,937 to £26,598 per year.

Qualifications

• Proven administrative experience.
• Ability to understand medical terminology.
• IT literate and adaptable to new systems.

Responsibilities

• Work closely with clinical and administrative staff.
• Communicate effectively in verbal and written form.
• Track investigations and reports for timely action.
• Maintain consultant clinical diaries.
• Perform various office duties including filing and typing.
• Organize workload and communicate concerns.

Skills

Good communication skills

Experience with Microsoft Office

Typing proficiency

Customer care experience

Education

GCSE in Maths and English or equivalent

Job description

Job Summary

We are looking to appoint a Medical Secretary to join our friendly and forward-thinking department at Torbay Hospital. Whether you are new to administrative roles or an experienced administrator, we would be delighted to hear from you.

This is an exciting time to join our team, we are in the process of implementing a new electronic patient record which will transform patient care.

The department continues to innovate, being the first to recently implement speech recognition dictation, reducing typing demands and allowing for further focus on direct patient administrative duties.

Main duties of the job

• To work closely with clinical and administrative staff and other employees within the Trust and liaise with patients, GP's and other external agencies.
• To communicate effectively in verbal and written form in an efficient, sensitive and confidential manner.
• To ensure all investigations and reports are tracked and shown to the relevant consultant promptly for action.
• Maintain consultant clinical diaries and check against the published timetables.
• To undertake a variety of office duties such as filing, typing, opening and distributing post, photocopying, moving and lifting of patient notes.
• To organise own workload efficiently and to highlight any concerns to the Admin Team Leader.

About Us

We are a welcoming, collaborative team with a strong commitment to training and development, service improvement and work life balance.

Whether you are looking to grow your career in a new department or seeking a lifestyle change in a stunning part of the country, we would like to hear from you.

Torbay and South Devon offers an exceptional lifestyle. Nestled between Dartmoor National Park and the South Devon coastline, the area boasts sandy beaches, excellent schools and vibrant local communities. There is something for everyone - from coastal walks, to music, food and cultural festivals.

Details

Date posted 19 December 2025

Pay scheme Agenda for change

Band 3

Salary £24,937 to £26,598 a year per annum

Contract Permanent

Working pattern Full-time

Reference number 388-7405006-PC&S-A

Job locations Torbay and South Devon NHS Foundation Trust
Lawes Bridge
Torquay
TQ2 7AA

Job Description

For further information, please refer to the job description and we warmly welcome informal enquiries and visits.

Person Specification

Essential

• Good standard of education to include GCSE in Maths and English or equivalent
• Proven experience of Microsoft Office software
• Proven experience of typing
• Good communication skills

Knowledge and experience

• Proven administrative experience
• Ability to understand medical terminology appropriately
• Customer care experience of providing a customer focused service
• IT Literate and ability to adapt to new systems

Desirable

• Medical Secretary/NHS experience
• Knowledge and experience of the Trust patient administrative and information systems
• Understanding of hospital policies and procedures including the Trust Access Policy
• Knowledge and experience of a range of computer software packages e.g. e-Referral, Infoflex, CRIS, Cyberlab, Symphony, PAS etc

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name Torbay and South Devon NHS Foundation Trust

Address Torbay and South Devon NHS Foundation Trust
Lawes Bridge
Torquay
TQ2 7AA

Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)