Medical Secretary- ENT

York and Scarborough Teaching Hospitals NHS Foundation Trust; York and North Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in the UK is seeking a Medical Secretary to join the Maxillofacial and Dental Specialties Team at York Hospital. This role involves providing comprehensive PA and secretarial support to designated Consultants while supervising administrative staff. The ideal candidate will demonstrate excellent organizational skills and the ability to handle sensitive situations with tact. This position offers generous benefits including holidays and access to NHS pension.

Benefits

NHS Pension Scheme

27-33 days holiday

Relocation package

Employee Assistance Programme

Car Lease scheme

Learning and development opportunities

Discounts on various services

Qualifications

• Experience in a medical environment preferred.
• Excellent organizational skills and ability to prioritize workload.
• Ability to cope with multi-tasks and work to deadlines.

Responsibilities

• Provide personal assistant/secretarial service to Consultants and clinical team.
• Transcribe complicated dictation with complex medical terminology.
• Manage incoming mail and triage calls.

Job description

Overview

We are looking for a Medical Secretary to join the Maxillofacial and Dental Specialties Team at York Hospital. Our successful candidate will work as part of a team, taking a lead role in providing a full and comprehensive PA and secretarial service to designated Consultants and their teams. The post holder will provide day-to-day work supervision of Assistant Medical Secretaries, Relief Medical Secretaries and administrative staff within their designated team.

Responsibilities

• Provide a full and comprehensive personal assistant/secretarial service to Consultants and full clinical team members
• Accurately transcribe complicated dictation with complex medical terminology
• Compose letters as appropriate and undertake transcription of dictation
• Take, write and distribute both formal and informal minutes, associated with departmental/directorate meetings where applicable
• Receive and process all incoming mail, bringing this and other relevant matters to the timely attention of the medical staff, and taking appropriate action, escalating issues to the relevant clinician as needed
• Triage calls, being the first point of contact, dealing sympathetically with people who may be bereaved, distressed or angry, using tact, persuasion and discretion. Assessing priorities
• Demonstrate excellent organisational skills with the ability to work both independently and as part of a team, prioritising workload, cope with multi-tasks and work to deadlines

Benefits

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
• For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.