Medical Secretary

NHS; Kidderminster; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare practice in Kidderminster seeks a dedicated part-time Medical Secretary. The role involves providing a high-quality typing service for GPs, managing clinical correspondence, and performing various administrative duties. Applicants must demonstrate excellent communication skills, multi-tasking abilities, and prior NHS experience. This position is crucial to supporting the practice and delivering efficient patient care within a team-oriented environment.

Qualifications

• Prior NHS experience is essential.
• Ability to demonstrate excellent communication skills.
• Must be people-focused and able to multi-task.

Responsibilities

• Provide efficient audio and copy typing service for GPs.
• Assist with clerical and administrative duties as requested.
• Liaise with hospitals and CCGs.

Skills

Excellent communication skills

Multi-tasking

People-focused

Knowledge of medical terminology

Job description

Northumberland House Surgery,Kidderminster, Worcestershire require a part time Medical Secretary, to workwith our existing secretary over Monday-Friday.

Main duties of the job

We are looking for awell-motivated, dedicated resilient hard working individual, committed to teamworking with excellent communication skills and knowledge of medicalterminology. In addition to secretarialduties the successful applicant will also work in our clinical correspondenceteam assisting in the management of incoming clinical correspondence.

Applicants should be able todemonstrate excellent communication skills, be people focused, and able tomulti-task and willing to work across a range of administrative and secretarialduties.

Prior NHS experience is essentialto undertake this important role.

About us

We are a friendly innovative, 4 partner practice based in purpose-built premises adjacent to Kidderminster Treatment Centre with a list size of 13900 patients.

Job responsibilities

Principal Duties andResponsibilities

To provide an efficient audio, copy typing andword processing service for GPs and health professionals as required. This includes the typing of letters, reports,patient referrals, minutes, memorandums etc in an accurate and quality manner.

To assist the Practice Manager and Partners withall clerical and administrative duties as requested.

To liaise with all hospitals and local CCGs

File patient records and correspondence inpatient medical records as and when required.

To receive incoming and initiate outgoingtelephone calls in order to facilitate timely and appropriate communicationswith others, taking messages and dealing with appropriate queries.

To maintain the computer clinic system in anaccurate and secure manner.

To assist with the gathering of statistics andinformation when required.

To provide cover for members of the secretarialteam during periods of sickness and annual leave.

To receive and dispatch mail and maintain apending system as necessary.

To refer patients via the ERS as and wheninstructed.

To read code and perform summarising of patientrecords as required, as part of the Admin Team.

Any other duties deemed necessary for the postof medical secretary

Confidentiality

In the course of seeking treatment, patientsentrust us with, or allow us to gather, sensitive information in relation totheir health and other matters. They doso in confidence and have the right to expect that staff will respect theirprivacy and act appropriately

In the performance of the duties outlined in JobDescription, the post-holder may have access to confidential informationrelating to patients and their carers, practice staff and other healthcareworkers. They may also have access toinformation relating to the practice as a business organisation. All such information from any source is to beregarded as strictly confidential.

Information relating to patients, carers,colleagues, other healthcare workers or the business of the practice may onlybe divulged to authorised persons in accordance with the practice policies andprocedures relating to confidentiality and the protection of personal andsensitive data.

Health & Safety

The post-holder will assist in promoting and maintainingtheir own and others health, safety and security as defined in the practiceHealth & Safety policy, the practice Health & Safety manual and thepractice Infection Control policy and published procedures. This will include:

Using personal security systems within theworkplace according to practice guidelines

Identifying the risks involved in workactivities and undertaking such activities in a way that manages those risks

Making effective use of training to updateknowledge and skills

Using appropriate infection control procedures,maintaining work areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazardsand infection hazards immediately when recognised

Keeping own work areas and general/patient areasgenerally clean, assisting in the maintenance of general standards ofcleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training minimum annually

Equality anddiversity

The post-holder will support the equality, diversity andrights of patients, carers and colleagues to include:

Acting in a way that recognises the importanceof peoples right, interpreting them in a way that is consistent with practiceprocedures and policies, and current legislation

Respecting the privacy, dignity needs andbeliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and ofthe individual, is non-judgmental and respects their circumstances, feelings,priorities and rights

Northumberland House Surgery

Personal and Professionaldevelopment

The post-holder will participate in any training programmeimplemented by the practice as part of this employment, such training toinclude:

Participation in an annual individualperformance review, including taking responsibility for maintaining a record ofown personal and/or professional development

Taking responsibility for own development,learning and performance and demonstrating skills and activities to others whoare undertaking similar work

Quality

The post-holder will strive to maintain quality within thepractice and will:

Alert other team members to issues of qualityand risk

Assess own performance and take accountabilityfor own actions, either directly or under supervision

Contribute to the effectiveness of the team byreflecting on own and team activities and making suggestions on ways to improveand enhance the teams performance

Work effectively with individuals in otheragencies to meet patients needs

Effectively manage own time, workload andresources

Communication

The post-holder should recognise the importance of effectivecommunication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methodsof communication and respond accordingly

Contribution to theimplementation of services

The post-holder will-

Apply practice policies, standards and guidance

Discuss with other members of the team how thepolicies, standards and guidelines will affect own work

Participate in audit where appropriate

Notes

This is not intendedto be an exhaustive list of responsibilities.This is a role which requires flexibility and adaptability and it isexpected that you will participate in a wide range of activities which are appropriateto your position, level of expertise and employment grade.

Person Specification

Qualifications

• Prior NHS experience is essential to undertake this important role.
• Applicants should be able to demonstrate excellent communication skills, be people focused, and able to multi-task and willing to work across a range of administrative and secretarial duties.

Experience

• Prior NHS experience is essential to undertake this important role.
• Applicants should be able to demonstrate excellent communication skills, be people focused, and able to multi-task and willing to work across a range of administrative and secretarial duties.