Medical Receptionist/Administrator

Brook Street; Northern Ireland; On-site; GBP 10,000 - 40,000; Part time

Job summary

A staffing and recruitment agency is looking for a part-time Medical Receptionist/Admin in Northern Ireland. The role involves providing essential support to patients and the clinical team in a busy medical environment. Key responsibilities include managing calls, maintaining patient records, and processing prescriptions. Ideal candidates should have experience in healthcare or similar administrative roles. The position offers a pay rate of £12.70 per hour and requires excellent communication and organisational skills.

Qualifications

• Previous experience in a GP surgery or healthcare setting is required.
• Strong communication skills and calmness under pressure are essential.
• Compassion and professionalism in patient care are important.

Responsibilities

• Welcoming patients and acting as the first point of contact.
• Managing calls, appointment bookings, and enquiries.
• Maintaining accurate patient records and processing prescriptions.

Skills

Organisational skills

Communication skills

Attention to detail

Multitasking

Tools

Microsoft Office

Clinical systems (Vision)

Scheduling software

Job description

Medical Receptionist/Admin (Part-Time)

Are you an organised, friendly, and proactive individual with experience in a busy medical or administrative environment? We are currently seeking a confident Receptionist/Administrator to join one of our clients based in Belfast, providing essential support to both patients and the clinical team.

This position is an on‑going temporary role for a minimum of 9‑months.

Key Responsibilities

• Welcoming patients and providing a professional, reassuring first point of contact.
• Managing incoming calls, appointment bookings, and general enquiries.
• Maintaining accurate patient records using clinical systems (Vision).
• Processing repeat prescriptions and supporting clinicians with administrative tasks.
• Always ensuring confidentiality and compliance with GDPR.
• Working collaboratively with reception and medical staff to ensure smooth day‑to‑day operations.

What We’re Looking For

• Previous experience in a GP surgery, healthcare setting, or a fast‑paced administrative/reception role.
• Strong communication skills with the ability to remain calm under pressure.
• High attention to detail and excellent organisational skills.
• Confident using IT systems, scheduling software, and Microsoft Office packages.
• Someone who is compassionate, professional, and understands the importance of patient care.
• Ability to multitask and prioritise workload effectively.

Working Hours

Monday (9:30am‑18:00pm), Tuesday (9:30am‑18:00pm) and Friday (10:00am‑18:00pm)

Pay Rate

£12.70p/h – Weekly paid.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.