Medical Receptionist

NHS; West Bromwich; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare provider in West Bromwich is seeking a part-time medical receptionist to join their team. The successful candidate will assist patients, provide administrative support, and ensure a positive experience for visitors. Ideal applicants will have GCSEs in English and Maths, and experience in a face-to-face public role. This is an excellent opportunity for individuals with a commitment to learning and patient care within a supportive medical environment.

Qualifications

• GCSE standard English and Maths required.
• NVQ or AMSPAR Medical Receptionist training is desirable.
• Experience working face to face with the public is essential.

Responsibilities

• Receive and assist patients accessing healthcare services.
• Provide administrative support to the practice team.
• Project a positive image to patients and visitors.

Skills

Ability to prioritise workload

Ability to work under pressure

Good verbal and listening skills

Teamwork

Well organised and methodical

Ability to handle distressed patients

Education

GCSE standard English and Maths

NVQ/AMSPAR Medical Receptionist training course

Tools

Knowledge of word processing

GP computer software

Job description

We are looking for a part time medical receptionist to join our team to work at Linkway Medical Practice in the Lyng Centre for Health and Social Care.

Main duties of the job

Candidate must be able to prioritise workload, work under pressure, be flexible, work as a team member, have good verbal and listening skills

The receptionist will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide generally assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To provide administrative support and services to all members of the practice team.

Hours to vary Tuesday to Friday 7.45 am until 6.45 pm and the successful candidate must be able to work until 8 pm every Monday

About us

Linkway Medical Practice is a GP surgery based within in Lyng Health Centre, West Bromwich.

5 GP partners and 6 salaried GPs

We are a training practice with GP Registrars and Medical Students.

Job responsibilities

JOB TITLE: RECEPTIONIST/ADMINISTRATOR

REPORTS TO: RECEPTIONMANAGER/PRACTICE MANAGER

Qualifications:

Essential GCSEstandard English and Maths

Desirable NVQ/AMSPARMedical Receptionist training course

See attached for more details

Person Specification

Qualifications

• GCSE standard English and Maths
• NVQ/AMSPAR Medical Receptionist training course

Experience

• Face to face working with the public
• Knowledge of word processing package/IT system/email
• Previous experience in health service
• GP computer software

Speical Aptitudes and Skills

• Special Aptitudes and skills:
• Ability to prioritise workload
• Ability to work under pressure
• Well organised and methodical approach to work
• Ability to work as a team member
• Good verbal, listening and written skills
• Ability to handle distressed and angry patients
• Willing to learn new skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.