Medical Receptionist

West Somerset Healthcare; Taunton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local healthcare provider in Taunton is seeking a medical receptionist to join their friendly surgery team. The role requires excellent communication and organisational skills, as well as the ability to maintain professionalism in a busy environment. The position is part-time, with 20 hours per week and offers a competitive salary alongside NHS pension eligibility. Responsibilities include greeting patients, booking appointments, and performing administrative tasks.

Benefits

Competitive salary

Generous annual leave entitlement

NHS pension eligibility

Qualifications

• Ability to maintain a calm and professional approach in a busy environment.
• Experience in reception and administration duties is preferable.

Responsibilities

• Provide reception and administration duties for the practice.
• Deal with incoming enquiries politely and efficiently.
• Book appointments and conduct patient registration.

Skills

Excellent communication skills

Organization skills

Interpersonal skills

Education

GCSE English and Mathematics - Grade A* to D, 9 to 3 or equivalent

Job description

An opportunity has arisen for a medical receptionist to join our friendly and supportive surgery team.

Main duties of the job

The successful candidate will enjoy working with people and be able to maintain a calm and professional approach whilst working in a busy and intense environment.

Excellent communication, organisation and interpersonal skills are essential.

About us

The post is for 20 hours per week and the successful candidate will need to be flexible to provide additional cover in the event of colleague absence.

We offer a competitive salary, generous annual leave entitlement, and our staff are eligible for the NHS pension scheme.

Job responsibilities

To provide reception and administration duties for the practice, dealing with incoming enquiries by telephone and in person in a polite and efficient manner. As the central point of contact at our practice, our receptionists are required to give a positive and friendly welcome to patients, their families and carers, visitors, and colleagues. Duties will include, but are not limited to greeting and directing patients, booking appointments, patient registration, liaising with external agencies such as secondary and community care providers, and conducting general administrative tasks for our practice team.

Person Specification

Qualifications

• GCSE English and Mathematics - Grade A* to D, 9 to 3 or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.