Medical Receptionist

Lynda Jacobs Recruitment; Belfast; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local recruitment agency is seeking a Medical Receptionist to manage reception and administration within a medical practice in Belfast. The role includes greeting patients, updating records, and coordinating appointments. Candidates should hold 4 GCSEs including Maths and English or an NVQ Level 2 in Customer Care, and have excellent computer skills. The position offers on-site parking, a company pension, and 39 days of annual leave including bank holidays.

Benefits

On-site parking

Company pension

39 days annual leave including Bank holidays

Qualifications

• Must have 4 GCSEs including Maths & English or relevant experience.
• Experience in a customer care role is essential.
• Working knowledge within a GP surgery is advantageous but not required.

Responsibilities

• Greeting patients in person and on the telephone.
• Updating patient computer records as directed.
• Coordinating patient appointments and managing files.

Skills

Customer care experience

Ability to work alone and in a team

Computer literacy

Education

4 GCSEs grade A-C including Maths & English or equivalent

NVQ Level 2 Customer Care or equivalent

Job description

We are recruiting for a Medical Receptionist. Responsible for reception and administration within the Medical Practice.

Responsibilities

• Greeting patients in person and on telephone, making, cancelling appointments.
• Update patients computer records as directed.
• Liaising with various agencies where required to provide repeat prescriptions when authorised.
• Coordinate patient appointments, hospital letters etc with staff members to ensure procedures are effective.
• Ordering ambulances and booking interpreting services and secondary care appointments as directed by the GP.
• Process incoming & outgoing mail.
• Other administrative & customer care duties as directed by the surgery management.

Skills and Qualifications

• 4 GCSEs grade A-C including Maths & English or equivalent or NVQ Level 2 Customer Care or equivalent or 1 year's recent relevant experience.
• Ability to work alone and in a team.
• Fully computer literate.
• Working within a GP surgery advantageous however full training will be given.
• Experience in a customer care role.

Further Information

On-site parking. Company pension. 39 days annual leave including Bank holidays. Flexibility to cover sickness & holidays.