Medical Lead - Healthcare Governance, Performance & Risk

AXA UK; Tunbridge Wells; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a doctor for a governance role focusing on quality and safety of third-party healthcare providers. This position offers a competitive salary starting from £80,000, flexible working arrangements, and a comprehensive benefits package including health cover and bonus opportunities. Ideal candidates should possess a medical qualification and have experience in leadership, governance, and risk management.

Benefits

Competitive annual salary

Annual performance-based bonus

Perk cash car allowance

Contributory pension scheme

Life Assurance

Private health cover

28 days annual leave plus Bank Holidays

Opportunity to buy/sell additional leave

Wellbeing services

Qualifications

• Demonstrable clinical experience is required.
• Leadership experience, including performance and risk management.
• Ability to convey technical information to various audiences.

Responsibilities

• Manage the quality and effectiveness of third-party healthcare providers.
• Support strategic healthcare quality policy and monitoring.
• Engage with external stakeholders for improved governance.

Skills

Medical qualification with demonstrable clinical experience

Good analytical skills

Relationship management

Leadership experience

Expertise in managing multi-disciplined teams

Education

Medical qualification

Job description

Are you a doctor looking to build a career in private healthcare? This varied role is a brand-new position in AXA Health’s Commercial team.

Working with the Medical Director, you’ll be responsible for quality and governance of our third-party and partner healthcare providers, as well as being a subject matter expert across AXA Health.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at our Tunbridge Wells office, visiting providers or attending industry events.

We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing

• Ensure robust and effective systems are in place to oversee and manage the quality, safety, efficiency and effectiveness of healthcare providers we work with.
• Deliver an effective healthcare quality policy, subject matter expert support, monitoring and reporting.
• Manage risks associated with external relationships, ensuring compliance with legal and regulatory requirements.
• Make recommendations on our appetite for clinical risk and manage medicolegal risk.
• Maintain clinical risk register and ensure all risks are within tolerance or have a plan to reach this.
• Provide medical input to AXA Health to improve provider and healthcare performance, including strategy, contracting, frameworks and scrutiny.
• Conduct regular reviews of performance of material healthcare providers, identifying areas for improvement and ensuring accountability.
• Engage with external stakeholders to foster relationships that enhance healthcare governance and clinical risk management practices.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring

• Medical qualification with demonstratable clinical experience.
• Understanding and experience of supporting healthcare operations beyond direct clinical care.
• Appropriate level of leadership experience, including clinical governance, performance, and risk management.
• Experience in conducting audits and reporting on data quality. Excellent analytical skills with the ability to guide and support analysts to design, deliver, and interpret complex data sets.
• Expertise in leading and managing multi-disciplined teams and projects.
• Able to convey technical information to clinical and non-clinical audiences.
• Relationship management, networking and presentation skills.
• Strong motivator with a track record of driving change across boundaries and ability to inspire others.
• Awareness of the regulatory and compliance environment affecting both our processes and people.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.

What we offer

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary from £80,000 dependent on experience
• Annual company & performance-based bonus
• Perk cash car allowance £5,200
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private health cover
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [e-mail].

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Who we are

At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporate