Mechanical & Electrical Technician

Thames Water; City Of London; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading water utility company is seeking a Mechanical & Electrical Technician to join their team at Crossness STW. This role involves maintaining mechanical and electrical equipment, ensuring safety compliance, and delivering excellent customer service. The ideal candidate will have NVQ/C&G level 3 qualifications and experience, with a salary of up to £45,000 plus benefits.

Benefits

Contributory pension plan

24 days annual leave

Performance-related pay plan

Generous maternity/paternity leave

Health and wellbeing benefits

Qualifications

• You should be a time-served apprentice with significant experience in mechanical/electrical systems.
• Excellent communicator, providing technical expertise to staff and contractors.
• Ability to work with minimum supervision and adapt to changing work pressures.

Responsibilities

• Carrying out scheduled, unscheduled, and emergency maintenance work.
• Responding to alarms and identifying issues.
• Delivering excellent customer experience and contributing to overall satisfaction.

Skills

Problem solving

Communication

Teamwork

Health and Safety awareness

Adaptability

Education

NVQ or C&G level 3 in mechanical/electrical engineering

Tools

Tools for maintenance

Job description

Overview

About the role: We are currently recruiting for a Mechanical & Electrical Technician to join our Waste Operations team at Crossness STW.

As the successful candidate, you will work in a multi-disciplinary team and will be responsible for carrying out scheduled, unscheduled and emergency maintenance work on mechanical and electrical equipment in compliance with company procedures to minimise plant breakdown. This is an excellent opportunity to make a real difference to Thames Water by performing a range of assigned front-line activities, including operation, testing, routine checks, maintenance, and problem-solving to ensure that services are delivered to time, cost, and quality standards. This will include planned and preventive maintenance of equipment to support the operation of the plant.

Base Location: Crossness - Abbey Wood, South East London - SE2 9AQ. Working Pattern: 38 Hours Monday- Friday 7:30-3:36 pm. Plus, with Standby rota payments & overtime opportunities, you can increase this earning potential by up to a further £8,000-£10,000 per annum, upon completion of essential company training.

What you’ll be doing

• Ensuring the health, safety and well-being of yourself, colleagues, contractors, and visitors is always your top priority by complying with the Health and Safety at Work regulations and Thames Water’s Health and Safety guidelines.
• Undertaking both reactive and planned maintenance, responding to alarms and fault finding to identify issues, fixing these or escalating, planned maintenance of plant and equipment daily, installing new plant and equipment as required in line with current Standards and Regulations.
• Record work and asset information to improve business performance, along with identifying possible future risks and recommending changes in the course of your day-to-day work and to raise these for resolution as required.
• Provide specialist technical advice where appropriate with up-to-date technical knowledge, along with coaching, training and developing staff under their supervision, including the apprenticeship programme.
• Delivering an excellent customer experience and positively contributing to overall customer satisfaction. Interacting with all of our customers (internal & external) in a timely, professional, efficient, respectful and polite manner.

What you should bring to the role

To thrive in this role, the essential criteria you’ll need are:

• You should be a time-served apprentice with significant experience in mechanical/electrical systems or with NVQ or C&G level 3 in mechanical/electrical engineering.
• A problem solver, able to identify potential issues and implement solutions, or escalate if required.
• An excellent communicator, providing technical expertise to Internal and External staff and contractors.
• Resilient, adapting to the pressures of work and working in a constantly changing environment.
• Ability to work with minimum supervision, under own initiative, to design to standards.
• Knowledge and awareness of Health and Safety issues relevant to the industry.
• Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others.
• Full UK driving licence.

What’s in it for you?

• Offering a salary up to £45,000 per annum, depending on skills and experience, plus a company van, tools, and PPE.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Performance-related pay plan directly linked to company performance measures and targets.
• Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Access to benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – including health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.