Mayfair Front-of-House Lead — Service Maestro

Caprice Holdings; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious restaurant group in London is seeking an experienced Head Waiter to oversee dining operations and lead the front-of-house team. You will manage waitstaff, handle guest inquiries, and ensure high service standards. The ideal candidate has proven experience in hospitality and excellent communication skills. This full-time role offers a competitive hourly rate and an array of employee benefits.

Benefits

30% dining discount

Access to early pay and savings tools

Enhanced maternity & paternity leave

Cycle‑to‑work scheme

Employee Assistance Programme

Qualifications

• Proven experience as a Head Waiter or similar role in hospitality.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Oversee the day-to-day operations of the dining area.
• Supervise and mentor waitstaff.
• Handle guest inquiries and concerns professionally.

Skills

Organisational skills

Communication skills

Problem-solving abilities

Interpersonal skills

Job description

A prestigious restaurant group in London is seeking an experienced Head Waiter to oversee dining operations and lead the front-of-house team. You will manage waitstaff, handle guest inquiries, and ensure high service standards. The ideal candidate has proven experience in hospitality and excellent communication skills. This full-time role offers a competitive hourly rate and an array of employee benefits.