Marketplace Support Assistant (3-Month Secondment)

Damart; Crossflatts; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A retail company in the UK is seeking a highly organised Marketplace Support Assistant for a three-month secondment role. This position involves supporting the scaling of the marketplace and assisting Amazon storefront operations by ensuring product listings and content updates are accurate and timely. The ideal candidate should have strong attention to detail and be competent with basic design tools. This hybrid role offers a chance to gain valuable ecommerce experience.

Benefits

Opportunity to develop marketplace expertise

Exposure to ecommerce operations

Hands-on experience with Mirakl and Amazon Storefront management

Qualifications

• Strong attention to detail with excellent organisational skills.
• Basic product knowledge and ability to interpret product attributes.
• Ability to manage priorities and meet deadlines.
• Confident using spreadsheets and online data entry tools.

Responsibilities

• Assist with the upload of new products to the Debenhams platform.
• Identify, troubleshoot, and resolve product upload errors.
• Maintain accuracy and consistency of product information.
• Update creative content within the Amazon storefront.

Skills

Attention to detail

Organisational skills

Basic product knowledge

Competency with Photoshop

Data entry tools competency

Tools

Adobe Photoshop

Job description

Overview

We are seeking a highly organised and detail‑oriented Marketplace Support Assistant to join the team on a three-month secondment. This role will play a key part in supporting the rapid scaling of the Debenhams marketplace, as well as assisting with Amazon storefront operations. Working closely with the Ecommerce and Marketplace teams to ensure product listings, catalogue data, and content updates are delivered accurately and on time.

Hours

Full-time, 8:30am–5:00pm (4 days in secondment role + 1 day in current role)

Duration

3 months initially

Location

Hybrid

Department

Webshop - Commercial Division

Key Responsibilities

Debenhams Marketplace

• Assist with the upload of new products to the Debenhams platform.
• Identify, troubleshoot, and resolve product upload errors within the Mirakl platform.
• Carry out administrative tasks including editing product data, amending rejected listings, and reviewing new product submissions.
• Maintain accuracy and consistency of product information, ensuring marketplace standards are met.

Amazon Marketplace

• Update creative content within the Amazon storefront, ensuring alignment with brand and marketplace guidelines.
• Optimise product titles, descriptions, and attributes to meet marketplace SEO and compliance requirements.
• Check orders daily in OPRA, ensuring they are processed without errors and investigating any issues.

Additional Responsibilities (as required)

• Resize product images for web use using Adobe Photoshop. (Training provided)
• Conduct pricing checks for sales or new products, ensuring accuracy against the relevant catalogue.
• Support ad‑hoc marketplace and ecommerce admin tasks as business needs evolve.

Skills & Experience

• Strong attention to detail with excellent organisational skills.
• Basic product knowledge and the ability to interpret product attributes.
• Competency with Photoshop for simple image editing tasks (non‑essential training provided).
• Ability to manage priorities and meet deadlines.
• Confident using spreadsheets and online data entry tools. (no formula knowledge within excel required)

Benefits of the Secondment

• Opportunity to develop marketplace expertise within major retail platforms.
• Exposure to ecommerce operations and content optimisation.
• Hands‑on experience with Mirakl and Amazon Storefront management.
• Enhanced understanding of catalogue management and digital merchandising processes.