Market Research Interviewer - Telford

National Centre for Social Research; Telford; On-site; GBP 40,000 - 60,000; Part time

Job summary

An independent social research organisation is seeking a Market Research Interviewer in Telford. This part-time role involves conducting essential research interviews in people's homes about health, housing, and transport. Candidates must have a valid UK driving license and be comfortable using basic technology while possessing good communication skills. This position offers flexible working hours and a compensation structure that includes earnings per interview, bonuses, and travel reimbursement.

Benefits

Travel time reimbursement

Mileage compensation

Performance bonuses

Qualifications

• Valid UK driving licence and sole use of a car.
• Class 1 Business insurance.
• Strong verbal and written English.
• Comfortable using basic technology.

Responsibilities

• Conduct vital research interviews in homes.
• Capture real experiences about daily life.
• Use a tablet or laptop for interviews.

Job description

Market Research Interviewer - Telford

Department: Field Interviewers

Employment Type: Part Time

Location: Telford

Compensation: £15.12 / hour

Description

What you'll do

You’ll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you’ll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You’ll be out in your community, knocking on doors. People receive a letter beforehand, but they’re not always expecting you. Some won’t answer. Others will say no. That’s completely normal and part of the role.

But when someone says yes and shares their story? You’ll know you’ve helped create change that improves people’s lives.

What you’ll earn

• £20-£30 per interview (typically)
• Admin fees and holiday pay (12.1%)
• Travel time at £4.68/hour (most projects) for travel to the area you are working in
• Mileage at 36p per mile (up to 10,000 miles)
• £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you’ll need

Essential:

• Valid UK driving licence and sole use of a car
• Class 1 Business insurance
• Right to work in the UK
• Willingness to complete a DBS check
• Reliable home broadband
• Laptop or tablet with camera
• Comfortable using basic technology
• At least 18 hours available per week
• Flexibility for weekdays, evenings and weekends
• Strong verbal and written English

Personal qualities:

• Good at talking to people
• Friendly and professional
• Resilient and confident
• Self-motivated and independent
• Having good time management and prioritising skills

Who this suits

This role is ideal if you’ve worked in retail, hospitality, admin, driving, sales or any customer‑facing role. You don’t need research experience. We’re looking for reliable people who enjoy helping others and want flexible, part‑time hours that fit around other commitments.

Our process is quick and straightforward:

• Apply online
• One‑way video interview (via Willo – do it anytime, anywhere)
• Final interview (includes a short role play)
• Offer
• Background checks (via Zinc)
• Start work

Need adjustments during the process? Contact: [e-mail]

Key Responsibilities

We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country.