Market Research Interviewer

the National Centre for Social Research; Coventry; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading social research organization in Coventry seeks part-time Market Research Interviewers to conduct in-home interviews. The position requires candidates to have a valid UK driving licence and a car. Responsibilities include engaging with participants on various topics such as health and housing, requiring strong verbal skills and resilience. Ideal for those with customer-facing experience, looking for flexible hours around other commitments. Compensation starts at £15.12 per hour on average, including travel and bonuses.

Benefits

Admin fees and holiday pay (12.1%)

Travel time compensation

Mileage reimbursement

Performance bonuses

Qualifications

• Valid UK driving licence and sole use of a car.
• Willingness to complete a DBS check.
• At least 18 hours available per week.
• Flexibility for weekdays, evenings and weekends.

Responsibilities

• Conduct in-home interviews to gather vital research data.
• Engage with participants and navigate complex conversations.
• Deliver feedback to improve community services.

Skills

Strong verbal and written English

Good at talking to people

Resilient and confident

Self-motivated and independent

Time management and prioritising skills

Tools

Laptop or tablet with camera

Job description

You’ll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you’ll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You’ll be out in your community, knocking on doors. People receive a letter beforehand, but they’re not always expecting you. Some won’t answer. Others will say no. That’s completely normal and part of the role.

But when someone says yes and shares their story? You’ll know you’ve helped create change that improves people’s lives.

What you’ll earn

£20-£30 per interview (typically), plus:

• Admin fees and holiday pay (12.1%)
• Travel time at £4.68/hour (most projects) for travel to the area you are working in
• Mileage at 36p per mile (up to 10,000 miles)
• £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you’ll need

• Valid UK driving licence and sole use of a car
• Right to work in the UK
• Willingness to complete a DBS check
• Laptop or tablet with camera
• At least 18 hours available per week
• Flexibility for weekdays, evenings and weekends
• Strong verbal and written English
• Good at talking to people
• Friendly and professional
• Resilient and confident
• Self-motivated and independent
• Having good time management and prioritising skills

Who this suits

This role is ideal if you’ve worked in retail, hospitality, admin, driving, sales or any customer‑facing role. You don’t need research experience. We’re looking for reliable people who enjoy helping others and want flexible, part‑time hours that fit around other commitments.

Our process is quick and straightforward

• Apply online
• One‑way video interview (via Willo – do it anytime, anywhere)
• Final interview (includes a short role play)
• Background checks (via Zinc)
• Start work

Need adjustments during the process? Contact: [e-mail]

Key Responsibilities

We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country.

At The National Centre for Social Research we believe that social research has the power to make life better. By really understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not‑for‑profit organisation we’re able to focus our time and energy on meeting our clients’ needs and delivering social research that works for society.

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Market Research Interviewer • Coventry, West Midlands, GB