Manufacturing: Customer Success & Sales Admin

Holt Engineering; England; On-site; GBP 25,000 - 29,000; Full time

Job summary

A manufacturing client in Poole is seeking an experienced Customer Service & Sales Administrator. This role involves managing customer accounts throughout the production process, processing orders, and ensuring high levels of customer satisfaction. The position offers a salary of £25,000 to £29,000 DOE, working Monday to Friday with early finishes on Fridays. Candidates should have strong communication skills and experience in sales administration or customer service within the manufacturing industry.

Benefits

Free parking & modern new offices

Early finish on Friday

Holiday bookable by the hour

Voucher incentive raffles

Birthday voucher

Qualifications

• Previous experience within customer service or sales admin is essential.
• Experience within the manufacturing industry is advantageous.
• Ability to manage situations with customers diplomatically.

Responsibilities

• Managing customer accounts throughout the production process.
• Accurately loading sales orders into the system.
• Conducting contract reviews with internal departments.

Skills

Strong IT skills

Communication skills

Diplomacy and tact

Job description

A manufacturing client in Poole is seeking an experienced Customer Service & Sales Administrator. This role involves managing customer accounts throughout the production process, processing orders, and ensuring high levels of customer satisfaction. The position offers a salary of £25,000 to £29,000 DOE, working Monday to Friday with early finishes on Fridays. Candidates should have strong communication skills and experience in sales administration or customer service within the manufacturing industry.