Manager, Tech Deployment

McDonald's Corporation; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading fast-food chain seeks a Manager Tech Deployment to join the Deployment Technology Team in London. This role involves managing the deployment of restaurant technology across markets, ensuring effective execution and alignment with deployment initiatives. Candidates should possess a Bachelor's degree in a relevant field and significant project management experience, alongside exceptional communication skills. Strong knowledge of tools like Jira and technology frameworks is crucial for success in this role.

Qualifications

• Significant experience in project or program management within technology-driven environments.
• Strong understanding of technology mobilisation and deployment frameworks.
• Successful at managing budgets, timelines, and scope.

Responsibilities

• Oversee project delivery activities ensuring scope completion on time and within budget.
• Manage escalation for project risks and drive resolution.
• Coordinate technology implementation activities across markets.

Skills

Project management

Stakeholder communication

Technology mobilisation

Risk management

Process improvement

Education

Bachelor's degree in Business Information Technology or related field

Tools

Jira

Confluence

Microsoft Project

Job description

This role presents an exciting opportunity to join McDonalds high-performing Deployment Technology Team where you will manage the seamless and well-communicated deployment of restaurant technology across regional markets.

As the Manager Tech Deployment you will be responsible for planning communicating and aligning technology readiness and deployment initiatives within your assigned region. Collaborating closely with technology leads and cross-functional stakeholders you will develop communicate and help present deployment plans that are consistent and scalable across global markets. You will be instrumental in ensuring the effective and consistent execution of digital and technology solutions.

You will also be responsible for maintaining and evolving the Global Playbooks ensuring they reflect lessons learned and best practices. Additionally you will manage deployment roadmaps and provide clear date-driven progress updates leveraging strong project and program management capabilities alongside excellent communication skills.

As part of the Readiness and Deployment team you will

• Lead market readiness mobilisation and pilot deployments from discovery through execution
• Establish and maintain governance routines and stakeholder priorities
• Capture key learnings and update the global process playbook
• Manage deployment plans using Jira and PowerPoint
• Ensure readiness for a high velocity of markets annually

Key Responsibilities

Program Delivery & Governance

• Oversee all delivery activities within assigned workstream(s) ensuring full scope completion on time within budget and in alignment with defined objectives.
• Manage escalations for project delivery risks and issues driving timely resolution and mitigation plans.
• Maintain and establish governance structures meeting cadences and stakeholder engagement routines to ensure accountability and transparency.
• Manage and update pilot delivery plans readiness trackers and progress dashboards within Jira or equivalent tools.

Market Readiness & Deployment

• Manage and coordinate market and regional technology mobilisation discovery and implementation activities.
• Manage successful completion and closure of Market Readiness Assessments Technical Questionnaires reviewing driving gap closure activities.
• Coordinate go / no-go readiness assessments including checklists risk mitigation and entry / exit criteria validation.
• Support Market onboarding and education to build awareness capability and adoption of the Edge program.
• Capture and maintain market learnings and best practices within the global process playbook to drive consistency and scalability.

Stakeholder Engagement & Alignment

• Facilitate engagement communication and collaboration across Global Technology and regional business markets.
• Facilitate decision-making forums to enable effective governance and timely resolutions.
• Maintain ongoing interlocks with key workstreams and communicate progress dependencies and risks to leadership.

Continuous Improvement

• Identify opportunities to refine ways of working collaboration models and delivery practices across Edge teams and partners.
• Support data-driven insights and reporting to highlight progress blockers and impact.
• Contribute to building and maintaining the Edge global playbook and readiness frameworks.

Skills and Experience required

• Significant years of experience in project or program management preferably within global cross-functional or technology-driven environments.
• Proven experience leading multiple concurrent workstreams across complex matrixed organizations.
• Strong understanding of technology mobilisation market readiness and deployment frameworks.
• Demonstrated success managing budgets timelines and scope to achieve measurable results.
• Proficiency with Jira Confluence Smartsheet Microsoft Project or similar project tracking tools.
• Strong skills in risk management issue resolution and stakeholder communication at both operational and executive levels.
• Exceptional communication presentation and interpersonal skills.
• Analytical and detail-oriented with a strong focus on process improvement documentation and knowledge sharing.
• Comfortable working in a fast-paced ambiguous environment that balances strategic direction with hands‑on delivery execution.

To be successful in this role you will

• Lead with Global Technology Centricity & Empathy Manage through outcomes and collaboration clearly articulating program impact.
• Learn with Agility Actively seek new knowledge and apply learnings to strengthen team performance.
• Adapt to Change Embrace ambiguity and proactively identify solutions.
• Grow from Experience Reflect on challenges to improve delivery excellence.

Qualifications

• Bachelors degree in Business Information Technology Project Management or a related field required.

Additional Information

At McDonalds we are People from all Walks of Life...

People are at the heart of everything we do and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities which we are proud of. The diversity of our people customers Franchisees and suppliers gives us strength.

We do not tolerate inequality injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it whether with McDonalds or elsewhere.

Remote Work

No

Employment Type

Full-time

Key Skills

Jenkins,Python,Active Directory,VMware,Engineering,Tcp / IP,Deskstops,OS,Windows,Database,Linux,Java,Troubleshoot,Technical Support

Experience

years

Vacancy

1