Manager - Supply Chain and Operations - Belfast

Ernst & Young Advisory Services Sdn Bhd; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global professional services firm in Belfast is seeking a Manager for Supply Chain and Operations. The role involves managing client relationships, leading teams, and driving operational excellence. Candidates should have relevant experience in supply chain and a passion for innovation. This position offers a competitive remuneration package, continuous learning opportunities, and a collaborative working environment.

Benefits

Continuous learning opportunities

Flexible working arrangements

Competitive remuneration package

Qualifications

• Experience in supply chain, operations, or consulting.
• Leadership experience in cross-functional teams.
• Knowledge of emerging technologies in supply chain.

Responsibilities

• Manage client relationships and project delivery.
• Support team's personal and professional development.
• Drive operational excellence across project workstreams.

Skills

Problem-solving

Client relationship management

Team leadership

Analytical skills

Education

Professional body memberships or qualifications (CIPS, IACCM)

Tools

SAP S/4 HANA

Ariba

Robotic Process Automation

Job description

Manager - Supply Chain and Operations - Belfast

Location: Belfast

Other locations: Primary Location Only

Requisition ID: 1662048

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Manager, Supply Chain and Operations, Belfast - Northern Ireland

In an era where supply chain and operations are critical to organisational success, we are collaborating with some of the world’s leading organisations to recalibrate supply chains in response to unprecedented global uncertainty, volatility, and risk. This is true across both the public sector, where governments are building new supply chains to meet changing citizen needs, and the private sector, facing unparalleled market disruptions.

The Opportunity

Elevate your career by joining a high-performing and inclusive team. Work collaboratively with significant organisations as they seek to optimize and transform their supply chain, operations, net zero, and commercial and procurement operations.

Leverage and expand your experience in innovation to shape leading practices. Develop and impart your expertise to help create the next generation of leaders.

You will have the opportunity to contribute to our growth, across Supply Chain and Operations in the coming years.

Develop your leadership and management abilities as you work in cross-functional teams across our Consulting, People, and Technology practices. Deepen your technical and sector knowledge by collaborating with clients in project teams. Engage with cutting‑edge technologies such as Robotic Process Automation, Artificial Intelligence, as well as other leading technologies.

We value curious thinkers who have the courage to lead, great communicators who don’t take themselves too seriously, flexible collaborators who build relationships based on integrity, and innovative problem‑solvers who use their experience to find better ways.

Your Key Responsibilities

Our clients place considerable trust in us and our advice. Those who are passionate about going above and beyond to improve our working world unify us as a team, enabling us to consistently deliver or exceed our commitments.

As a Manager, you’ll balance internal and external responsibilities, comprising client, business development support, operational, team, and personal development.

Focus on Our Clients

• Build, maintain, and strengthen relationships, becoming a trusted advisor in at least one area of supply chain (e.g., operations, planning, procurement, manufacturing).
• Be adept at problem‑solving with clients and project teams, leveraging your skills to help manage projects to completion.
• Develop experience and relationships across several clients over time, often as part of a team from different parts of EY’s world, while maintaining focus on current project delivery.

Develop Our Business

• Contribute to the development of proposals showcasing our leading practices.
• Engage the market with thought leadership and public profile, enhancing our methodologies.
• Work across our internal sector and account teams to develop your network, bringing our expertise to bear.

Drive Operational Excellence

• Support successful delivery of projects and workstreams as forecasted to time and budget.
• Ensure the quality of our delivery exceeds client expectations by effectively managing activities and deliverables within your remit.

Develop Our People

• Manage and nurture team members, undertaking career counseling responsibilities.
• Become an inclusive leader capable of forming diverse, high‑performing teams that are enjoyable to be part of, helping our consultants and client teams to develop and realize their potential.

Your Experience

Typically, Managers bring practical experience from either a professional services or industry background, where you have developed your technical and management expertise. Your experience will be valued across several sectors, with a key focus on Consumer Products & Retail, Energy & Resources, Government & Infrastructure, Health & Life Sciences, and Telecommunications, Media & Entertainment.

Our Managers are required to possess good experience in at least one of the 4 Core Pillars with the required technical skills, in addition to experience across one or multiple others:

Profitability Cost out Contribution

• Experience driving cost out of organisations’ third‑party spend from opportunity identification through to savings delivery
• Developing detailed analytics for enhanced supply chain visibility, utilising data to drive insights and inform decision‑making across the supply chain
• Demand and supply planning, sales & operations planning, segmentation strategy, inventory optimisation, and production scheduling to enhance savings

Digital, Technology and Spend Transformation

• Supply Chain Planning with Technology: Knowledge of technologies like OMP, Kinaxis, SAP IBP, Blue Yonder, and SAP S/4 HANA, and their application in optimising supply chain planning processes.
• Deployment of S2P systems across partners (e.g. Ariba, Zycus, GEP)
• Digital Procurement roadmap development and delivery
• AI use‑case identification, development and deployment

Procurement and Contract Lifecycle Value

• Strategic, operational, or transactional procurement across the purchasing lifecycle, including procurement strategy, category management, contract management, and strategic sourcing
• Experience in managing complex end‑to‑end procurements
• Contract lifecycle management process design, platform selection and implementation
• Identification of contract value leakage and recovery via negotiation with suppliers
• End‑to‑end operating model design and implementation experience covering strategy, design, transformation, and implementation.
• Defining and implement insource / outsource/ GBS models and manage transitions
• Defining support processes such as Supplier Relationship Management, sustainability etc

You will:

• Lead with Innovation: Foster a culture of innovation within your team, driving initiatives that help clients achieve their strategic objectives and navigate complex challenges.
• Cultivate Curiosity: Demonstrate a passion for continuous learning and professional development, staying abreast of industry trends and emerging technologies to deliver forward‑thinking solutions.
• Build Professional Credibility: Establish yourself as a trusted advisor by quickly gaining the confidence of clients and colleagues through your expertise, professionalism, and integrity.
• Exhibit Strong Leadership Presence: Show resilience and a commanding presence, effectively influencing stakeholders and guiding teams toward successful outcomes.
• Employ a Practical Problem‑Solving Approach: Address complex issues with a hands‑on mindset, facilitating consensus among clients and team members through clear communication and actionable strategies.
• Analyse and Solve Complex Challenges: Utilise analytical skills to dissect intricate problems, delivering insightful, practical, and sustainable solutions that align with client needs.
• Encourage Team Collaboration: Promote a collaborative environment, encouraging diverse perspectives and teamwork to enhance project delivery and foster a sense of belonging among team members.
• Proactively Manage Client Engagements: Confidently identify and mitigate potential issues during client assignments, ensuring seamless project execution and maintaining strong, productive client relationships.

Qualifications

Many of our Managers hold professional body memberships or qualifications (e.g., CIPS, IACCM) or equivalent. However, if you believe you have skills that would be additive to our team, we encourage you to apply.

What We Offer

EY is committed to being an inclusive employer and considers flexible/hybrid working arrangements. We strive to achieve the right balance for our people, enabling excellent client service while allowing you to build your career without sacrificing personal priorities.

We offer a competitive remuneration package, including support for flexible working and career development. With FlexEY, you can select benefits that suit your needs, covering holidays, health and well‑being, insurance, savings, and a wide range of discounts.

Plus, we offer:

• Continuous Learning (including professional qualifications and in‑person bootcamps): Develop the mindset and skills to navigate whatever comes next.
• Success as Defined by You: Tools and flexibility to make a meaningful impact your way.
• Transformative Leadership: Insights, coaching, and confidence to be the leader the world needs.
• Diverse and Inclusive Culture: Embrace who you are and empower others to find their voice.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. This information is kept confidential and is not used to evaluate your candidacy. We collect this data to analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters!