Manager Program Management

DXC Technology; Cowbridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm in Cowbridge is seeking a Manager Programme Management to oversee complex implementations of insurance software. The successful candidate will manage multiple workstreams, serve as the primary client liaison, and ensure financial alignment across projects. With over 7 years of experience in programme management and a proficiency in Agile methodologies, this role is pivotal for driving successful client relationships and project outcomes. A flexible work model is offered, emphasizing in-person collaboration and inclusivity.

Benefits

Flexible work model

Inclusive work environment

Qualifications

• 7+ years in programme/project management, ideally in insurance or financial services.
• Proven ability to lead cross-functional teams and manage complex programmes.
• Strong stakeholder engagement and reporting skills.

Responsibilities

• Lead the delivery of a complex insurance implementation programme.
• Serve as the primary liaison between DXC and the client.
• Own the programme budget, including forecasting and variance analysis.

Skills

Programme/project management experience

Leadership

Stakeholder engagement

Financial acumen

Proficiency in Agile methodologies

Education

PMP, PgMP, or equivalent certifications

Tools

Project management tools

Job description

Overview

Job Description: Job Title - Manager Programme Management, Type: Permanent, Full-Time

The Programme Manager role is responsible for leading the delivery of a complex, multi-stream, multi-year programme, involving the implementation and on-boarding of DXC Assure products to a major insurance client. This is a pivotal role on a flagship programme with high visibility across DXC senior management.

Key Responsibilities

• Delivery Leadership
• Lead the delivery of a complex insurance implementation programme involving multiple workstreams (Discovery, Product Development, Implementation, Data Migration)
• Define and manage delivery approaches (Agile, Waterfall, Hybrid)
• Manage project managers assigned to each stream, ensuring alignment with overall program goals.
• Collaborate and negotiate with internal product development teams to align and deliver solutions to client requirements
• Develop and manage programme level plans that incorporate project stream plans, recognizing and managing cross stream dependencies and ensuring resources are correctly aligned across the programme.
• Implement a culture of continuous improvement within the programme to enhance efficiency, reduce waste and improve quality
• Client Engagement
• Serve as the primary liaison between DXC and the client, managing expectations, escalations and strategic alignment
• Build and nurture strong client relationships, acting as a trusted advisor and ensuring long-term partnership success
• Represent DXC’s delivery team and resources.
• Ensure client satisfaction and identify growth opportunities.
• Programme Governance & Scope Management
• Implement and oversee program governance, risk management, and reporting
• Understand and manage programme scope within contractual boundaries.
• Align delivery with client expectations and manage scope changes.
• Maintain programme documentation and reporting cadence.
• Support preparation and negotiation of Statements of Work
• Financial Oversight
• Own the programme budget, including forecasting and variance analysis.
• Track costs and ensure financial alignment across projects.
• Oversee time bookings and resource allocations.
• Stakeholder & Resource Management
• Identify and engage stakeholders with clear role definitions.
• Develop communication strategies and maintain governance forums.
• Collaborate with capability managers to assign and manage resources.
• Risk & Issue Management
• Proactively identify, assess, and mitigate risks.
• Escalate and resolve issues to maintain programme momentum.
• Key Attributes & Skills
• Experience: 7+ years in programme/project management, ideally in insurance or financial services and involving the implementation and on-boarding of insurance software solutions.
• Leadership: Proven ability to lead cross-functional teams and manage complex programmes. Ability to navigate complex organizational structures and drive consensus. Strategic thinker with a hands-on approach to problem-solving.
• Communication: Strong stakeholder engagement and reporting skills.
• Financial Acumen: Budget ownership and cost control expertise.
• Methodologies: Proficiency in Agile, Waterfall, and hybrid delivery models.
• Certifications: PMP, PgMP, or equivalent are advantageous.
• Tools: Familiarity with project management tools and enterprise delivery frameworks.

Additional Information

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Important Notice

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