Manager

Landguard Fort Trust; Felixstowe; On-site; GBP 28,000 - 30,000; Full time

Job summary

A heritage charity organization is seeking a Manager for its Felixstowe Museum and Landguard Fort. This full-time position involves managing daily operations, engaging volunteers, and ensuring a positive experience for visitors. Ideal candidates will have strong organizational skills and experience in cash handling. The role offers a salary between £28,000 and £30,000, with flexible working conditions. Applications are welcomed even from those who may not meet every criteria.

Qualifications

• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Experience in cash handling, budgeting and administration.
• Understanding of Health and Safety procedures.

Responsibilities

• Oversee day-to-day operations and emergency preparedness.
• Manage recruitment, coordination and training of volunteers.
• Enhance visitor experience at both Felixstowe Museum and Landguard Fort.

Skills

Strong organisational skills

Excellent communication

Familiarity with volunteer management

Experience in cash handling

Understanding of Health and Safety

Job description

Job Details

Manager – Salary: £28,000–£30,000 – Contract: Full‑time, permanent, 35 hours per week. Job share may be considered. Funding secured. Flexible working including weekends and Bank Holidays. Location: Felixstowe Museum and Landguard Fort. Application deadline: 17 January 2026.

About the Role

The Post Holder will be pivotal in duty management, effective volunteer engagement and a positive visitor experience. The role will work to bring Felixstowe Museum and Landguard Fort together by applying their skills across both sites.

Key Areas of Responsibility

• Work closely and collaboratively with Trustees to enable the CIO to meet its charitable purpose and objectives successfully.
• Duty Management – oversee day‑to‑day operations and emergency preparedness.
• Volunteer Management – recruitment, coordination, training, recognition.
• Management of Visitor Experience at Felixstowe Museum and Landguard Fort.
• Management of Facilities at Felixstowe Museum and Landguard Fort.

Qualifications and Skills

Essential

• Strong organisational skills and attention to detail.
• Excellent communication, stakeholder relations and interpersonal abilities.
• Familiarity with volunteer management best practices.
• Experience in cash handling, budgeting and administration.
• Understanding of Health and Safety.

Desirable

• Experience working towards commercial targets and managing budgets.
• Experience working and managing within a museum environment, including archiving and collections.
• Experience with Museum accreditation, specifically renewal of accreditation.
• Experience in facilities management, especially in museums/heritage.
• Experience working in visitor experience and tourism, especially in museums and heritage.

About the Organisation

Felixstowe Museum, a former submarine mining station (1878) sits on the Landguard Peninsula between the Fort and the Port. The Museum houses both permanent and temporary collections across 14 display rooms. Landguard Fort tells the story of the building as well as the people who served there. Both the Museum and Landguard Fort are owned by English Heritage but run by charitable trusts.

Between both sites they have c.30,000 visitors a year. Both charities are part of a wider partnership, the Landguard and Felixstowe Conservation Trust (Landguard Trust).

If you do not meet all of the above criteria, however still feel you have something to offer the role, we welcome your application.

Contact Information

Elian Shipp, General Manager,
View Point Road,
Felixstowe,
IP11 3TW
Email: [e-mail]