Maintenance Technician

London Heathrow Marriott; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel brand in the UK is seeking an Engineering Technician to respond to guest repair requests and perform preventative maintenance. This role involves inspecting tools and equipment, recording maintenance issues, and ensuring safety policies are followed. Ideal candidates should have a high school diploma and at least one year of customer service experience. Opportunities for career advancement and various employee benefits, including health insurance and gym access, are offered.

Benefits

Free Meals on Duty

Uniform Provided

Leisure Club/Gym Access

Health Insurance

Pension Scheme

Training and Development

Free Parking

Qualifications

• At least one year of related work experience in a customer service role.
• Ability to follow safety and security policies.
• Strong communication skills in a professional setting.

Responsibilities

• Respond to guest repair requests promptly and efficiently.
• Perform preventative maintenance on tools and equipment.
• Inspect tools, equipment, and machines visually.

Skills

Customer Service

Preventative Maintenance

Safety Awareness

Education

High school diploma or G.E.D. equivalent

Job description

Engineering Technician, Engineering - London Heathrow Marriott

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world’s leading hotel brands? The London Heathrow Marriott Hotel is looking for dedicated individuals to join our team. At Marriott, we believe in creating memorable experiences for our guests.

Position

Full‑time, 40 hours per week.

Employee Benefits

• Free Meals on Duty: Enjoy complimentary meals while you work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Leisure Club/Gym Access: Free use of the hotel’s leisure club and gym facilities.
• Benefit HUB Access: Gain access to a range of discounts and offers through our Benefit HUB.
• Discount Rates: Enjoy discounted rates at Marriott Hotels worldwide, including 50% off at our hotel restaurant, Carluccio’s.
• Health Insurance: Eligible employees can opt into health insurance plans, including vision and life insurance.
• Pension Scheme: Automatic enrolment in The People’s Pension after three months of employment, with additional options for the Marriott UK Workplace ARC Pension Plan.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott’s global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.
• Free Parking: Complimentary on‑site parking for employees.

Job Responsibilities

• Respond to guest repair requests promptly and efficiently.
• Perform preventative maintenance on tools and equipment.
• Inspect tools, equipment, and machines visually to ensure proper functioning.
• Carry and operate equipment such as tools and radios.
• Identify and operate shut‑off valves for equipment as needed.
• Maintain maintenance inventory and requisition parts and supplies.
• Record information for unfinished calls prior to shift changes.
• Follow safety and security policies and report any maintenance problems or hazards.
• Ensure uniform and personal appearance are clean and professional.
• Develop positive working relationships with colleagues and support team goals.

Safety And Company Policies

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least one year of related work experience in a customer service role.
• Supervisory Experience: None required.
• License or Certification: None required.

Sustainability Initiatives

• Renewable Energy: The hotel uses windmills and solar panels on the roof to power external lighting, significantly reducing CO2 emissions.
• Rooftop Greenhouse: Fresh herbs and vegetables are grown in our rooftop greenhouse, ensuring low food mileage and providing fresh produce for our kitchen.
• Water Conservation: We have implemented water‑saving bathroom fittings and an energy‑efficient, low‑water laundry system to conserve water.
• Food Waste Reduction: Our innovative ‘Food Waste Lab’ repurposes food production waste, supporting Marriott’s goal to significantly reduce food waste.
• Sustainable Meetings: Our meeting spaces and packages are designed to embrace sustainability in all aspects of events.

Equal Opportunity Employment

About Marriott International: Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Join us at London Heathrow Marriott and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott Hotels!