Maintenance Technician

Innserve Ltd; Braintree; On-site; GBP 37,000; Full time

Job summary

A leading engineering firm in the UK is seeking a Maintenance Technician for a full-time, permanent position. The ideal candidate will have a practical approach to work, experience in a technical field, and a passion for problem-solving while delivering excellent customer service. This field-based role involves installing and maintaining high-spec drinks dispense equipment at various locations. Competitive salary of £36,098.81 pa and generous benefits including holidays, life assurance, and personalized benefits options are provided.

Benefits

Competitive salary

23 days holiday + bank holidays

Free refreshments

Life assurance

Flex Pot for personalized benefits

Qualifications

• Practical experience in a technical or engineering role.
• Experience as a field service engineer.
• Ability to work independently and solve technical issues.
• Full UK driving licence is mandatory.

Responsibilities

• Install, maintain, and repair drinks dispense equipment.
• Provide training and guidance to customers.
• Ensure high levels of customer service.

Skills

Problem-solving

Technical discipline

Customer service

Mechanical installations

Electrical maintenance

Plumbing

Job description

Maintenance Technician

Innserve Ltd

Braintree, Essex, CM7 1PB

Permanent

Full time

NEW

Are you:

• Looking for a full‑time permanent field‑based engineering role where work is planned around your home postcode? And you are paid door to door, from leaving home to returning?
• A natural problem solver, skilled in an engineering or technical discipline? Someone who enjoys working with customers, who we place at the core of everything we do?
• Interested in joining our growing team of 450+ industry specialists who have installed and maintained drinks dispense equipment at over 90 000 licensed premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas.
• Ready to be welcomed into our key team of drinks dispense solutions experts who deliver excellent customer service and keep our customers pouring? At Innserve, we are One Big Team.

Working at Innserve, you'll enjoy:

• Competitive salary: £36 098.81 pa
• Generous holiday allowance: 23 days holiday + bank holidays
• Free refreshments: complimentary on‑tap soft drinks and premium hot drinks
• Life assurance, holiday trading options, retail discounts plus access to an award‑winning Employee Assistance Programme with 24/7 GP access and wellbeing services – including an extra “Celebration Day” off every full calendar year that you work for us.
• Each year, you will receive a “Flex Pot” to purchase additional personalised benefits such as extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance – you choose what fits your needs. Some benefits may cover you past state pension age and cover your family too!

Your typical day as a Maintenance Technician: fast‑paced, extremely varied and far from a typical field engineering job! We are ambassadors, working with a varied range of customers. This exciting role offers the chance to install, maintain and repair a range of high‑spec drinks dispense equipment at locations planned around your home postcode. We care about our customers: you’ll support them with training, guidance, and the highest levels of customer service.

You’ll already have:

• A practical, flexible approach to work with experience in a technical or engineering role
• Experience as a field service engineer
• Experience in mechanical or electrical installations/maintenance, fault‑finding, plumbing or diagnostics
• The ability to work with tools and enjoy problem‑solving technical issues
• Determination to succeed and deliver excellence in customer experience
• The ability to work independently
• A full UK driving licence
• Beer dispense/Brewery/Drinks Dispense experience is ideal but not essential as comprehensive training is given
• You will need to live within a 10‑mile radius of the advertised postcode to be considered – this is due to the location of the customers this role supports

At Innserve, we are One Big Team. Interested in joining us?