Maintenance Planner

RG Setsquare; Royal Tunbridge Wells; On-site; GBP 30,000 - 40,000; Full time

Job summary

A property management firm in Royal Tunbridge Wells is looking for an experienced maintenance planner to coordinate repair works, ensuring compliance with service standards and improving productivity. The role involves effective communication with clients and teams, working Monday to Friday from 8am to 5pm. This is a temporary position, with the potential for permanent placement for the right candidate.

Qualifications

• Experience in planning/scheduling is highly desirable.
• Must be confident using Microsoft Excel, Word, and Outlook.
• Ability to communicate effectively both verbally and in writing.

Responsibilities

• Schedule and coordinate repair works for efficient delivery.
• Manage operative and subcontractor diaries to maximize productivity.
• Act as key contact for residents and clients, providing updates as needed.

Skills

Planning/Scheduling experience

Effective communication

Microsoft Excel

Teamwork

Independent working

Job description

Overview

RG Setsquare are looking for an experienced maintenance planner to liaise with Tenants, Operational Managers, Supervisors and Maintenance teams to ensure compliance with contractual service standards. To efficiently appoint work, supporting maintenance teams to achieve productivity targets.

Responsibilities

• Taking calls from clients / residents
• Schedule and coordinate responsive and void repair works to ensure efficient delivery.
• Manage operative and subcontractor diaries to maximise productivity and meet service targets.
• Monitor progress of works, ensuring completion within agreed timescales and in line with priorities.
• Act as a key point of contact for residents, clients, and the supply chain, providing updates as required.
• Maintain accurate records and job updates within the repairs management system.
• Reallocate work promptly to manage emergencies, sickness, and changing service demands.
• Support compliance with health, safety, safeguarding, and company procedures.
• Contribute to service performance reporting and continuous improvement initiatives.
• Work closely with supervisors and managers to deliver a high-quality, customer-focused repairs service.

Desirable Criteria

• Previous Planning/Scheduling experience
• Planning/Scheduling experience
• Confident using Microsoft excel, word and outlook
• Ability to communicate effectively both verbally and in writing
• Be able to work as a team and independently
• Previous experience in social housing repairs and maintenance

Conditions

Monday to Friday 8am-5pm

This is a temporary role, leading to Permanent for the right candidate

RG Setsquare is acting as an Employment Business in relation to this vacancy.