Maintenance Manager

Reed; Basingstoke; On-site; GBP 40,000 - 55,000; Full time

Job summary

An established organisation in Basingstoke is seeking an experienced Maintenance Manager to lead the delivery of high-quality property maintenance services. You will oversee a team of trades operatives, ensuring customer satisfaction while maintaining safe working practices. The ideal candidate will have solid management experience and strong planning abilities to navigate the operational demands effectively. This role requires proficiency in Microsoft Office, particularly Excel.

Qualifications

• Experience managing direct labour workforce for delivery of maintenance services.
• Demonstrated knowledge of planning workstreams in customer-focused environments.
• Ability to forecast income and expenditure against budgets.

Responsibilities

• Deliver customer-focused property maintenance and improvements.
• Ensure high quality data in property systems.
• Maintain high levels of safe working practices.

Skills

Managing direct labour workforce

Planning delivery of workstreams

Commercial acumen

Health and safety compliance

Proficient use of Microsoft Office

Tools

Microsoft Office Suite

Job description

Overview

We have a great opportunity for an experienced Maintenace Manager or Trades Supervisor to join an established organisation delivering a range of maintenance services to their Customers properties.

Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to customers homes through a team of circa 12+ in house trades and external contractors across your locality.

You'll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing mainly on the Responsive Repairs services.

As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback.

You'll also be responsible for:

• Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives
• Maintaining high quality data within the property systems
• Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
• Engaging and working with residents and groups to develop co-created services

What you\'ll need

To be successful in this role you will need:

• Experience of managing a direct labour workforce focused teams for the delivery of maintenance services
• Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment
• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams
• Proficient use of Microsoft office suite with Intermediate or advanced Excel skills