Maintenance Coordinator

BR- Maintenance; Tregurrian; On-site; GBP 60,000 - 80,000; Full time

Job summary

A self-catering holiday company located near beautiful beaches in Cornwall is seeking a Maintenance Co-ordinator. The ideal candidate will provide proactive maintenance for beachside properties, ensuring excellent guest services and handling issues efficiently. This role does not require specific trade qualifications but values a broad range of maintenance skills, a customer service focus, and teamwork abilities. A clean driving licence and GCSEs in English and Maths are essential for this position.

Benefits

Full professional training

Beautiful working environment

Welcoming team of support

Qualifications

• Broad range of maintenance skills beneficial.
• Experience managing accommodation in hospitality.
• Clean valid driving licence required.

Responsibilities

• Provide reactive and proactive services for holiday lets.
• Diagnose faults and work with trades for rectification.
• Collaborate with team to enhance guest services.
• Contribute to out of hours emergency services.

Skills

Maintenance skills

Timekeeping

Interpersonal skills

Customer service focus

IT proficiency (MS Office)

Health and Safety knowledge

Education

English & Maths GCSE Grade A-C (or equivalent)

Job description

Maintenance Co-ordinator

Imagine working by the beach, a first-light sea swim stirring your day into action and coastal walks awaiting once you’ve clocked off. This is life at Beach Retreats, a self-catering holiday company marketing over 240 of the finest holiday lets on the best beaches in Cornwall.

We live for the feeling being footsteps from the right beach can bring and reflect this in everything we do. We know the coastline and industry inside out and our belief in the power of beach living is as strong now as it was when we started 18 years ago.

We’re looking for an Maintenance Co-ordinator to help look after a collection of beachside houses and apartments, with interiors that inspire and sea views that lift the spirits. Each of our properties have one key attribute in common; they are all located within easy walking distance to a beautiful Cornish beach.

Combining deep rooted Cornish roots (as an independent, family-owned company) with a dynamic, forward-thinking mindset (as part of the Watergate Bay Hotel Group), you can enjoy the best of both worlds at Beach Retreats. As a group, we are well underway with our journey to B-Corp status, where we are committed to operating as ethically and sustainably as we can.

The role:

The primary aim of the role is to provide a reactive and proactive service for our holiday lets along the Cornish coastline.

Attend properties to help diagnose faults and issues, working with our wide network of trades to rectify any issues promptly and cost-effectively.

Ensure recharges are passed over accurately and in a timely manner.

Work closely with colleagues in the Beach Retreats team to provide an excellent service for guests and owners.

Contribute to the out of hours emergency service for guests.

About you:

• This is not a role requiring a specific trade qualification, though a broad range of maintenance skills will be beneficial.
• You’re reliable and good with timekeeping.
• You’re confident working under your own supervision as well as part of a team.
• With previous experience of managing accommodation in a hospitality environment.
• Confident interpersonal skills to work with external partners.
• A customer service focus.
• Good working knowledge of MS Office and reservations software.
• The ability to work weekends with days off during the week.
• Health and Safety knowledge, ideally related safe and legal standards for holiday lets.
• Full clean valid driving licence.
• English & Maths GCSE Grade A-C (or equivalent).

What we offer:

On top of competitive pay and a beautiful working environment, you can take advantage of Travel Chapter’s team benefits – see https://www.travelchapter.com/careers as well as:

• Full, professional training with an award-winning company.
• A relaxed, professional place to work in a beautiful location.
• A welcoming team of like minds, eager to support and encourage each other.