Luxury Watch Showroom Deputy Manager – Client Experience

Watches of Switzerland; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading luxury watch retailer in Glasgow is seeking a Deputy Manager for their new Rolex Boutique. The role involves leading the Certified Pre-owned team to ensure an exceptional client experience. Ideal candidates will have significant retail management experience, particularly within luxury brands, and a strong focus on building client relationships. This position offers various employee benefits, such as a Holiday Purchase Scheme and a 24/7 Employee Assistance Programme.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Significant experience in a Retail Management role within a luxury brand.
• Proven ability to build and manage client relationships.
• Experience in managing a high-performing team.

Responsibilities

• Lead the Rolex Certified Pre-owned team to deliver exceptional client experiences.
• Establish a client-centric strategy for the showroom.
• Continuously train and coach the team to improve performance.

Skills

Client relationship building

Retail management

Team leadership

Commercial focus

Tools

CRM system

Job description

A leading luxury watch retailer in Glasgow is seeking a Deputy Manager for their new Rolex Boutique. The role involves leading the Certified Pre-owned team to ensure an exceptional client experience. Ideal candidates will have significant retail management experience, particularly within luxury brands, and a strong focus on building client relationships. This position offers various employee benefits, such as a Holiday Purchase Scheme and a 24/7 Employee Assistance Programme.