Luxury Retail Assistant Manager: Lead, Coach & Grow

Swarovski Crystal Business; Brierley Hill; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading luxury jewelry brand in Brierley Hill is seeking an experienced Assistant Store Manager to drive sales and lead a diverse team. The ideal candidate has 12 years of experience within a multicultural retail environment and a keen interest in luxury fashion. This role involves supporting team recruitment and onboarding while striving for excellence in customer interactions. Competitive salary and a generous benefits package are offered.

Benefits

Competitive salary

Monthly bonus scheme

Generous staff discount

Enhanced holiday entitlement

Access to Employee Assistance Programme

Qualifications

• 12 years experience in a multicultural retail environment.
• Experience in luxury fashion/cosmetics/lifestyle brands.
• Ability to lead and coach a team effectively.
• Digital proficiency and a growth mindset.

Responsibilities

• Drive sales and lead a team to provide excellent customer service.
• Support recruitment and facilitate the onboarding of new starters.
• Build a loyal customer portfolio.

Skills

Leadership skills

Coaching skills

Digital proficiency

Customer service excellence

Relationship building

Job description

A leading luxury jewelry brand in Brierley Hill is seeking an experienced Assistant Store Manager to drive sales and lead a diverse team. The ideal candidate has 12 years of experience within a multicultural retail environment and a keen interest in luxury fashion. This role involves supporting team recruitment and onboarding while striving for excellence in customer interactions. Competitive salary and a generous benefits package are offered.