Luxury Concierge Porter - Resident Experience & Security

FPMR Ltd; Greater London; On-site; GBP 30,000; Full time

Job summary

A luxury property management company in West London is looking for an experienced Porter. The successful candidate will provide excellent customer service to residents, maintain security, and ensure the cleanliness and upkeep of the development. This role demands strong communication skills, reliability, and experience in high-level customer service. Working hours are Monday to Friday from 11am to 7pm with a salary of £30,000 per annum.

Benefits

Increased Annual Leave with LOS

Discretionary Xmas Bonus

Sick Pay once passed probation

Qualifications

• Experience in Residential or 5* Hotels.
• Strong written and verbal communication skills in English.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Deliver excellent customer service to all residents.
• Greet all residents professionally and courteously.
• Maintain a secure and safe environment for all residents.

Skills

Customer service excellence

Strong communication skills

Reliability and timekeeping

Immaculate presentation

Ability to multitask

Job description

A luxury property management company in West London is looking for an experienced Porter. The successful candidate will provide excellent customer service to residents, maintain security, and ensure the cleanliness and upkeep of the development. This role demands strong communication skills, reliability, and experience in high-level customer service. Working hours are Monday to Friday from 11am to 7pm with a salary of £30,000 per annum.