Luxury Concession Manager: Lead VIP Clienteling & Team

Fashion & Retail Personnel; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A luxury retail company is seeking a Concession Store Manager for its children’s store in a premium department store in London. This role requires a dynamic leader who can drive sales and deliver an exceptional luxury retail experience. Ideal candidates will have previous luxury retail experience and strong leadership skills. The position also involves recruiting and training a team, maintaining high customer service standards, and managing store operations.

Qualifications

• Experience in luxury retail is essential; children’s wear experience is ideal but not mandatory.
• A self-starter who can manage the concession as if it were their own business.
• Impeccable presentation and communication.
• Ability to motivate and influence a team.

Responsibilities

• Deliver the highest standard of customer service and luxury experience.
• Train and develop the concession team to deliver an outstanding luxury experience.
• Manage rotas and communicate effectively with all team members.
• Recruit, train, and develop the team to deliver luxury service.

Skills

Luxury retail experience

Strong leadership skills

Excellent communication skills

Problem-solving ability

Organizational skills

Job description

A luxury retail company is seeking a Concession Store Manager for its children’s store in a premium department store in London. This role requires a dynamic leader who can drive sales and deliver an exceptional luxury retail experience. Ideal candidates will have previous luxury retail experience and strong leadership skills. The position also involves recruiting and training a team, maintaining high customer service standards, and managing store operations.