Luxury Care Home GM: Lead Care, Culture & Growth

Featherbank Selection; Leeds; On-site; GBP 80,000 - 95,000; Full time

Job summary

A luxury care home provider in the UK is seeking a General Manager to lead a passionate team, ensuring outstanding resident experiences and driving commercial success. This hands-on role requires senior leadership experience in care or hospitality, with strong communication and budget management skills. The position offers a competitive salary of up to £95,000 along with a generous benefits package including bonuses, private medical insurance, and annual leave, providing an opportunity to make a meaningful impact in a high-end environment.

Benefits

Up to 50% bonus

Private medical insurance

30 days annual leave

Life assurance & pension with matched contributions

NMC fee reimbursement

Discounts at major retailers

Qualifications

• Proven leadership experience in a high-end care home setting.
• Ability to drive quality team culture and commercial success.
• Hands-on approach with adaptability to different challenges.

Responsibilities

• Lead a passionate team across care, hospitality, and operations.
• Ensure outstanding resident experience and regulatory compliance.
• Drive occupancy and revenue with proactive sales leadership.
• Manage budgets and plan future investments.
• Coach department heads to build a high-performing culture.
• Champion communication with residents, families, and staff.

Skills

Senior leadership experience in care, healthcare or hospitality

Commercial acumen and budget management skills

A track record of team development and operational excellence

Strong communication, empathy and problem-solving abilities

Confidence using data and digital tools to inform decisions

Job description

A luxury care home provider in the UK is seeking a General Manager to lead a passionate team, ensuring outstanding resident experiences and driving commercial success. This hands-on role requires senior leadership experience in care or hospitality, with strong communication and budget management skills. The position offers a competitive salary of up to £95,000 along with a generous benefits package including bonuses, private medical insurance, and annual leave, providing an opportunity to make a meaningful impact in a high-end environment.