Loss Prevention Advisor

TK MAXX; Telford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail chain in Telford is seeking a Loss Prevention Advisor. In this role, you will work closely with store teams, ensuring customer and associate safety while preventing losses through various methods, including coaching and support. Ideal candidates will thrive in a fast-paced environment and possess strong interpersonal skills. Competitive salary and benefits provided.

Benefits

Competitive salary

Uniform provided

Comprehensive benefits package

Employee assistance program

Associate discount

Qualifications

• Experience in a fast-paced retail security environment is beneficial.
• Ability to handle external theft situations safely and professionally.
• Strong communication and coaching skills.

Responsibilities

• Deliver Loss Prevention goals by keeping customers and associates safe.
• Work with store teams to protect assets through investigations.
• Educate store associates on Loss Prevention best practices.

Skills

Customer service orientation

Conflict resolution skills

Resilience

Engagement skills

Self-driven

Job description

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At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Could you be one of our Loss Prevention Advisors?

As the world's leading off-price clothing and homeware retailer, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working in Loss Prevention, you'll help to deliver our goal of keeping our customers, associates and assets safe. You will work closely with the store team to help protect our product and assets through investigations, analysis and feedback. Together you will aim to deliver effective conflict resolution and ensure loss awareness remains top priority through excellent coaching, validation, influence and support.

Expect a balance of customer-facing activity and working behind the scenes in our stores to carry out the role effectively.

You will also be jointly responsible for educating our store associates on the Loss Prevention agenda and best practices within our stores.

The role will require you to handle external theft situations professionally and safely. With this in mind, you'll need to be self-driven, engaging, resilient and focused to make a difference.

Experience in dealing with Shrink and Crime Resolution gained within a fast-paced retail security environment is ideal but not essential.

We will of course support you by providing the necessary technical training to be your best in this role. In return, you'll get an in-depth programme of training when you start.

Are we right for you?

We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team.

Also as a TJX Europe associate, you'll enjoy such things as:

Uniform Provided

Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you'll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We're proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.

If you are curious, enjoy helping people, and enjoy delving into the detail with a solution-focused approach, then this is role you won't just like but love.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:

Unit 16 The Junction Telford Forge Shopping Park

TK Maxx

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Could you be one of our Loss Prevention Advisors?

As the world's leading off-price clothing and homeware retailer, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working in Loss Prevention, you'll help to deliver our goal of keeping our customers, associates and assets safe. You will work closely with the store team to help protect our product and assets through investigations, analysis and feedback. Together you will aim to deliver effective conflict resolution and ensure loss awareness remains top priority through excellent coaching, validation, influence and support.

Expect a balance of customer-facing activity and working behind the scenes in our stores to carry out the role effectively.

You will also be jointly responsible for educating our store associates on the Loss Prevention agenda and best practices within our stores.

The role will require you to handle external theft situations professionally and safely. With this in mind, you'll need to be self-driven, engaging, resilient and focused to make a difference.

Experience in dealing with Shrink and Crime Resolution gained within a fast-paced retail security environment is ideal but not essential.

We will of course support you by providing the necessary technical training to be your best in this role. In return, you'll get an in-depth programme of training when you start.

Are we right for you?

We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team.

Also as a TJX Europe associate, you'll enjoy such things as:

Competitive Salary

Uniform Provided

Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you'll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We're proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.

If you are curious, enjoy helping people, and enjoy delving into the detail with a solution-focused approach, then this is role you won't just like but love.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:

Unit 16 The Junction Telford Forge Shopping Park

Location:

EUR TK Maxx UK Store 154 - Telford