London Market Claims Specialist

DCV Technologies; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm is seeking an experienced London Market Claims Specialist for a contract role in London. The position involves working on complex claims processes and system implementations as a Subject Matter Expert. Key responsibilities include guiding claims operations, supporting ClaimCenter configurations, and ensuring compliance with Lloyd's standards. Strong experience in London Market claims and expertise in Guidewire ClaimCenter are essential for this role, along with excellent stakeholder management skills.

Qualifications

• Strong London Market / Lloyd's claims experience required.
• Proven expertise in Guidewire ClaimCenter is essential.
• Hands-on experience with ECF and Write-Back preferred.

Responsibilities

• Act as SME for London Market and Lloyd's claims.
• Support ClaimCenter configuration and workflow integrations.
• Ensure compliance with Lloyd's standards and UK regulations.

Skills

London Market claims expertise

Stakeholder management

Communication skills

Tools

Guidewire ClaimCenter

ECF (Electronic Claims File)

Job description

London Market Claims Specialist (Contract)

We are recruiting an experienced London Market Claims Specialist to support a high‑profile insurance transformation programme. This is a contract role focused on London Market / Lloyd's claims, working on complex claims processes and system implementations.

This role requires deep, hands‑on experience across the end‑to‑end claims lifecycle, acting as a Subject Matter Expert (SME) for London Market claims operations.

Key Responsibilities

• Act as SME for London Market and Lloyd's claims, including ECF (Electronic Claims File) and Write-Back
• Support Guidewire ClaimCenter configuration, workflows and integrations
• Work closely with business and technical teams to analyse and document claims requirements
• Ensure compliance with Lloyd's standards and UK market regulations
• Provide guidance on claims triage, settlement and reporting for complex and high‑value claims
• Lead workshops, training sessions and stakeholder engagement activities
• Identify and deliver claims process improvements and best practice

Essential Experience

• Strong London Market / Lloyd's claims experience
• Proven expertise in Guidewire ClaimCenter
• Hands‑on experience with ECF and Write‑Back
• Claims transformation or implementation background
• Strong stakeholder management and communication skills

Desirable

• Claims Business Analyst or Claims Consultant background