London Cleaning Account Manager: Lead Teams, Grow Contracts

Churchill Group; England; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading facilities management provider based in Central London is seeking a Cleaning Account Manager to oversee a large corporate client. This dynamic role requires strong leadership and people management skills to ensure service excellence across two locations. You will build client relationships, manage cleaning teams, and ensure compliance with Health & Safety procedures. The position offers competitive salary, career growth within a fast-expanding team, and excellent employee benefits, including 33 days holiday and ongoing training.

Benefits

33 days holiday including bank holidays

Company sick pay

Maternity and paternity leave support

Life assurance cover

24/7 GP access and other support

Two paid volunteering days per year

Exclusive perks and discounts

Ongoing training and development

Wellbeing, Diversity & Inclusion initiatives

Recognition and rewards for employees

Qualifications

• Proven leadership and motivational skills, able to manage pressure and influence at all levels.
• Experience in financial forecasting, budgeting, and performance analysis.
• Solid understanding of Health & Safety systems in the cleaning industry.
• Previous experience managing commercial cleaning contracts.

Responsibilities

• Build and maintain strong client relationships for high satisfaction.
• Oversee quality service delivery across all sites.
• Recruit and manage cleaning teams to foster high performance.
• Conduct audits and reports to meet contractual requirements.
• Lead contract review meetings with clients.
• Ensure compliance with Health & Safety protocols.
• Identify opportunities for improvement and account growth.

Skills

Leadership and motivational skills

Financial forecasting

Health & Safety understanding

Client relationship management

Job description

A leading facilities management provider based in Central London is seeking a Cleaning Account Manager to oversee a large corporate client. This dynamic role requires strong leadership and people management skills to ensure service excellence across two locations. You will build client relationships, manage cleaning teams, and ensure compliance with Health & Safety procedures. The position offers competitive salary, career growth within a fast-expanding team, and excellent employee benefits, including 33 days holiday and ongoing training.