Logistics Coordinator

AURADE; Wellingborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics and engineering company located in Wellingborough is seeking a dedicated professional to coordinate deliveries and collections throughout Europe and the UK. The role emphasizes excellent vendor communication, problem-solving for delivery issues, and maintaining records to ensure customer satisfaction. Ideal candidates will possess strong planning and organization skills, along with intermediate knowledge of Microsoft Office. Join a supportive team that values your contributions.

Qualifications

• Experience with customer service via email and phone.
• Ability to research and coordinate vendor options.
• Capability to manage delivery schedules and compliance.

Responsibilities

• Coordinate deliveries and collections via email and phone.
• Research vendor options based on customer needs.
• Handle vendor service issues like quality or delays.
• Maintain accurate records of jobs on hand.
• Ensure compliance with HMRC administrative support.

Skills

Excellent communication skills

Planning and organisation skills

Intermediate knowledge of Microsoft Office suite

Job description

Overview

CTDI is a full-service, global engineering, repair, and logistics Company that provides the best cost solutions to many of the worlds premier brands. We support the entire product life cycle, from original design input, pre-sales testing, local customisation, and configuration to our field support activities that include technical assistance and product repair, replacement, and refurbishment programs.

Responsibilities

• Working with our customer via email and phone throughout the whole of Europe and the UK to coordinate deliveries and collections of goods
• Research various vendor options and select the best options based on the customers needs
• Work with vendors to determine a reasonable rate and to coordinate the timing and means of delivery
• Handle any related to vendor service, such as poor product quality or delivery delays
• Find solutions to budget limitations, vendor errors, and other problems as they arise
• Keep an accurate record of jobs on hand
• Track orders from placement through to delivery
• Ensure customer satisfaction is maintained
• Import compliance for HMRC administrative support
• Provide support to other areas of the business when required
• Excellent communication, planning and organisation skills
• Intermediate knowledge of Microsoft Office suite

At CTDI, you'll join a supportive and innovative team that truly values your contributions. Our new site in Wellingborough offers an exciting opportunity to work in an environment that appreciates your input and encourages collaboration.