Logistics Coordinator

Crew Clothing Head Office - Logistics; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known clothing brand is seeking a Logistics Wholesale Coordinator to manage wholesale orders from supplier to delivery in Kingston. The ideal candidate will have strong communication skills and attention to detail, and experience working with logistics partners. Responsibilities include managing the Wholesale Order Tracker, producing delivery reports, and ensuring on-time delivery to customers. The role offers a competitive salary and requires a result-driven approach.

Qualifications

• A task orientated result driven self-starter.
• Ability to manage and work with 3rd Party Logistics & Distribution Providers.
• Ability to plan, manage and prioritise a busy workload.

Responsibilities

• Own the Wholesale Order Tracker and ensure timely updates.
• Produce weekly reports on delivery and revenue.
• Manage reverse logistics through the 3PL.

Skills

Task orientated

Numerate with attention to detail

Strong communication skills

Tools

MS AX or other ERP

WMS Systems

Job description

Logistics Wholesale Coordinator

Full-Time

Kingston

Crew Clothing Company was founded in Salcombe in 1993. Today Crew is a great British brand, and our success lies in our authentic passion for producing great looking, well made clothes. We now have more than 70 stores and a thriving website, and the business continues to grow.

Our people are at the heart of our company. With a passion for exceptional service, and a love for our product, our team is dedicated to offering the best customer experience – nothing is too much trouble.

Purpose of the role:

Crew Wholesale team are critical to the success of delivering Crew’s Multi Channel Strategy. The Wholesale Coordinator will be responsible for tracking wholesale orders from supplier to delivery, communicating with our 3rd Party Logistics Partner, internal Wholesale team and Wholesale Customers.

Responsibilities:

• Own the Wholesale Order Tracker, ensuring you and internal teams are updating as required in a timely manor
• Produce weekly reports from the tracker, e.g. on-time delivery, late intake, Expected rev vs Act. Revenue by week.
• Highlight product delays to Wholesale Team
• where required.
• Work with Stock Controller to ensure that the wholesale system stocks are aligned on the Crew and 3PL systems.
• Push picks through to the 3PL for picking making them aware of any deadlines and priorities.
• Arrange delivery bookings with customers
• Ensure logistics requirements for each wholesale customer are met first time.
• Ensure Wholesale forecasts and priorities are communicated as timely and accurate as possible, applying corrective plans as required, and challenging internal teams where necessary.
• Support peak planning and take action to minimise risk to KPI performance.
• Manage reverse logistics through our 3PL ensuring visibility, speed, accuracy at minimal cost.
• Track final delivery with carriers and follow up any required actions to successful conclusion.
• Work with Crew departments to review processes and implement a culture of continuous improvement to increase control, accuracy and efficiency.
• Ensure the service delivered meets committed levels and where underperforming, own & drive the action plan to resolve

Deliverables:

• On time delivery to Wholesale customers
• On time, accurate reporting
• Exception Management
• Wholesale customer service

Experience Required:

Essential:

• A task orientated result driven self starter
• Ability to manage and work with 3rd Party Logistics & Distribution Providers.
• Ability to plan, manage and prioritise a busy workload.
• Ability to work alone and in the wider Crew Team to achieve objectives and deliver results.
• Numerate with great attention to detail.
• Strong levels of communication, influencing and interpersonal skills.

Desirable:

• Knowledge of, MS AX or other Direct Fulfilment or Multi Channel Business system (ERP).
• WMS Systems, Preferably Red Prairie.
• Experience in BtoB fulfilment.
• Knowledge of 3rd Party Logistics Operations & Parcel Distribution Networks.

Compensation: Competitive salary