Logistics Coordinator

Chartered Institute of Procurement and Supply (CIPS); Arundel; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading waste management company in West Sussex is seeking a Logistics Coordinator to oversee logistics operations, ensuring safe and efficient service delivery while managing teams and fleet activities. The ideal candidate will have a proven track record in logistics supervision, customer experience management, and deadline adherence. This role offers a competitive salary and various benefits, including a generous pension scheme and discounts.

Benefits

Competitive salary

Generous pension scheme

Retail and leisure discounts

Holiday and travel discounts

Bike to work scheme

Qualifications

• Proven track record of supervising a logistics operation.
• Experience in customer experience management and strategy.
• Experience controlling fleet activities.
• Experience managing large teams.
• Ability to prepare month-end reports.
• Proven ability to work within timescales and meet deadlines.
• Proven track record of delivering commercial targets.

Responsibilities

• Plan and optimise routes for drivers.
• Balance workloads and assign drivers based on demand.
• Monitor and manage the fleet effectively.
• Maintain safety and transport compliance documentation.
• Promote road safety and investigate incidents.
• Lead health and safety checks across operations.
• Manage administrative and customer support tasks.
• Provide on-call support for urgent operational issues.

Skills

Team management

Fleet management

Customer experience management

Deadline management

Report preparation

Job description

Make a Difference as a Logistics Coordinator - Ford, West Sussex

Join Biffa's team in a vital, office-based role supporting our logistics operations across West Sussex.

A quick look at the role.

We're looking for an organised Logistics Coordinator to oversee day-to-day operations of our logistics team across West Sussex. In this key role, you'll ensure safe, efficient, and compliant service delivery, working closely with internal teams, contractors, and customers. You'll drive performance, maximise collection productivity, and help meet or exceed service targets while ensuring all legal and contractual requirements are fulfilled.

Your core responsibilities.

• Plan & Optimise Routes: Create efficient daily driver schedules to maximise deliveries and reduce transit times.
• Balance Workloads: Assign drivers based on availability and route demand for smooth, reliable operations.
• Fleet Management: Monitor vehicles, coordinate maintenance, and respond to breakdowns to keep the fleet running.
• Compliance & Records: Maintain accurate transport and safety documentation to meet regulatory and company standards.
• Road Safety & Incidents: Promote safe driving, investigate incidents, and implement corrective actions.
• Health & Safety Leadership: Oversee safety checks, inspections, and issue resolution across all transport operations.
• Admin & Customer Support: Manage enquiries, office tasks, and contract administration efficiently.
• On-Call Support: Provide out-of-hours assistance to handle urgent operational issues and maintain service continuity.

Requirements

Here's what we require:

• A proven track record of supervising a Logistic operation.
• Previous experience of customer experience management and strategy.
• Previous experience controlling fleet activities.
• Previous experience managing large teams.
• Experience of preparing month end reports
• Proven ability to working within timescales and meeting deadlines
• Proven track record of delivering commercial targets

Benefits

• Competitive salary
• Generous pension scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ colleagues around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.