Locality Team Manager

Family Action; United Kingdom; On-site; GBP 37,000 - 42,000; Full time

Job summary

A leading family service organization in the UK is seeking a Locality Team Manager to oversee service delivery in children and family centres. You will manage a team of family support workers and engage with stakeholders to enhance family hub services. The ideal candidate will have experience in safeguarding and a deep understanding of family support interventions. This role offers competitive benefits and opportunities for professional development.

Benefits

30 days annual leave plus bank holidays

Up to 6% matched pension contributions

Enhanced paid sick leave

Eye care vouchers

Cycle to work scheme

Ongoing training and development opportunities

Qualifications

• Up-to-date knowledge of complex safeguarding issues.
• Experience managing family support services with positive outcomes.
• Knowledge of integrated working practices and child-family interventions.

Responsibilities

• Lead and manage a team of family support workers.
• Oversee planning and delivery of activities for families.
• Manage referrals and ensure quality delivery of services.

Skills

Professional experience with children, young people and their families

Knowledge of safeguarding issues and procedures

Experience in delivering positive outcomes for families

Management of family support services

Understanding of child and family interventions

Job description

Overview

Locality Team Manager
Service: Stroud and Cotswolds Children and Family Centre
Salary: £37,211 FTE per annum, rising to £41,518* FTE per annum
Location: Red Lodge Children and Family Centre, Stonehouse, Stroud, GL10; Treetops Children and Family Centre, Dursley, Stroud, GL11; The Lodge, 47 Lewis Lane, Cirencester, Cotswolds, GL7
Hours: Full-time (37 hours per week)
Contract: Permanent

We offer flexible working arrangements - please see below for more details.

Family Action & the Role’s Impact: At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

You will play a key role in leading the delivery of children and family centres, providing effective management and leadership to a team of family support workers, universal practitioners and community engagement staff. As a Locality Team Manager, you will be required to work in partnership with the management team to support the development of a comprehensive family hub offer across Stroud and The Cotswolds. You will work closely with a wide range of stakeholders and actively engage in local and district boards and local authority partners to implement the family hub model. As a Locality Team Manager, you will be working as a part of a management team and be accountable for the quality of practice in the service, building and sustaining professional relationships with all stakeholders and integrating new delivery elements of the contract.

Responsibilities

• To provide direct line management and leadership to a staff team in the locality, including performance management, reflective supervision and robust monitoring of performance and the quality of practice.
• To develop the skills and knowledge of direct reports through high quality induction, on-the-job continuous learning and development, identifying whole team and individual learning needs and implementing plans and activities accordingly.
• To oversee and support the planning, delivery and coordination of the centre’s universal activities and programmes for children and families, drawing on evidence of need and engaging with parents and families for the purposes of co-production and participation.
• Triage and prioritise referrals, manage case allocations and ensure effective deployment of family support workers to ensure service users receive a timely and effective service; including, geographical allocations and waiting list risk stratification when required.

Qualifications

• Professional experience with children, young people and their families, including up-to-date knowledge and experience of complex safeguarding issues and procedures and excellent knowledge and understanding of integrated working practices and the range of services and agencies involved.
• Experience of working in services which deliver positive outcomes for children and families and demonstrable personal experience of managing family support services.
• Experience of service delivery and the required support, guidance and development of frontline staff, that includes a range of child and family interventions and approaches; including parenting programmes, strengths-based and relational approaches, motivational interviewing techniques and trauma-informed practice.
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced DBS LEVEL

Benefits

• an annual paid leave entitlement that commences at 30 working days, rising each April by one day, plus bank holidays.
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

• Closing Date: Sunday 1st February 2026 at 23:59

Candidates will be contacted with an update on their application within 10 days of the closing date.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email Mandy Massey: [e-mail]

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.