Lobby Host

Sodexo Ltd; City Of London; On-site; Full time

Job summary

A leading facilities management company in London is seeking a Lobby Host to create positive first impressions and manage guest relations. This role requires strong customer service skills and a tech-savvy approach. Successful candidates will have a professional demeanor and the ability to engage with diverse visitors. Competitive salary and benefits are offered.

Benefits

Sodexo rewards and benefits

Qualifications

• Strong customer service skills are essential.
• Tech-savvy with excellent communication capabilities.
• Professional presentation and ability to engage with high-profile clients.

Responsibilities

• Welcome and support guests, creating a positive first impression.
• Manage check-in procedures and ensure safety protocols.
• Deliver exceptional customer service.

Skills

Customer service skills

Communication skills

Tech-savvy

Adaptability

Team player

Job description

Overview

Lobby Host – Microsoft, London Paddington

• 40 hours per week
• Monday-Friday 08:00-17:00
• £14.30 Per hour- Plus Sodexo rewards and Benefits

About the role

Be the first impression that matters.

We’re looking for a warm, professional, and tech-savvy Lobby Host to join our Corporate Services team in London, W2 6JP. As the face of our front-of-house, you’ll create memorable experiences for every visitor, client, and colleague who walks through our doors.

What you’ll do

• Welcome and support guests, creating a positive and lasting first impression.
• Manage check-in procedures and ensure security and safety protocols are followed.
• Deliver exceptional customer service that makes every visitor feel valued.
• Keep the lobby space professional, tidy, and always guest-ready.
• Build strong relationships with colleagues and stakeholders across the business.
• Support events, concierge services, and incident management when needed.
• Represent Microsoft’s digital workplace with confidence and agility.

What we’re looking for

• A warm, hospitable host with strong customer service skills.
• Tech-savvy, with an excellent telephone manner and strong communication skills.
• Professional, articulate, and confident engaging with a wide range of people, including senior leaders and international visitors.
• Highly adaptable, with the ability to prioritise in a dynamic environment.
• A team player with a positive outlook and a solution-focused mindset.
• Immaculate personal presentation.

Why join us?

At Microsoft, we pride ourselves on creating a world-class-workplace experience. As a Lobby Host, you’ll play a vital role in shaping that experience for every guest. In return, you’ll join a dynamic, professional facilities team, receive training and development, and have the opportunity to work at one of the most innovative organisations in the world.