Liz Earle - Customer Advisor

Boots Opticians; Harrogate; On-site; GBP 60,000 - 80,000; Part time

Job summary

A notable beauty retailer in Harrogate is seeking a Liz Earle Customer Advisor. In this role, you will provide personalized skincare consultations, engage with customers, and meet sales targets. Candidates should possess strong customer service skills and a passion for skincare. The role offers 15 hours per week with flexibility to meet customer needs and includes several employee benefits.

Benefits

Liz Earle Employee discount of up to 75%

Store discount (e.g., Boots or John Lewis)

Quarterly Liz Earle Goody Box

Discretionary team bonus scheme

CIBTAC certification

Generous holiday allowance

Qualifications

• Welcome each customer with empathy and understanding.
• Enjoy meeting sales targets and supporting team performance.
• Keep up with the latest skincare trends.
• Work independently and within a team.
• Desire to be a proud brand ambassador.

Responsibilities

• Engage with customers and provide personalized beauty consultations.
• Build relationships with customers and colleagues.
• Meet sales targets and inform customers about offers.
• Complete the 12-month Skin School development programme.
• Present the counter beautifully to showcase Liz Earle products.

Skills

Customer service skills

Sales targets achievement

Empathy

Skincare knowledge

Team collaboration

Job description

Overview

Job title: Liz Earle Customer Advisor. The hourly rate for this role is £12.98 - £13.81 depending on location.

Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and a focus on the customer experience, this is your chance to be part of something truly special.

At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.

About the role

Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare's day is filled with helping people feel confident and beautiful in their own skin.

You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:

• Build great relationships with our customers and your colleagues
• Provide personalised consultations and skin services
• Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
• Complete our award-winning 12-month Skin School development programme
• Ensure your counter is beautifully presented to showcase the range of Liz Earle products

What you’ll need to have

We are looking for people who:

• Welcome each customer and treat everyone with empathy and understanding
• Enjoy meeting sales targets and playing their part to deliver great team performance
• Love to learn and keep up to date with the latest skincare trends
• Are comfortable working both on their own and within a team
• Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs

It would be great if you also have

• Previous experience working with customers
• Experience using skincare products on customers

Our benefits

• Liz Earle Employee discount of up to 75%
• Store discount (e.g., Boots or John Lewis)
• Quarterly Liz Earle Goody Box
• Discretionary team bonus scheme
• Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
• Generous holiday allowance that increases with length of service
• Personal Pension Scheme

We have a great range of benefits that go beyond salary and offer flexibility to suit you.

Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.

Who we are

Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.

We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.

Join us and together we can achieve more. Find out more here.

What’s next?

If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.

We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.

Information about the role

We are now recruiting Liz Earle Customer Advisor for our Harrogate store. We are looking for candidates to join us as soon as possible, and who can be flexible to meet our customers’ needs.

Your basic hours will be 15 per week, and you will cover shifts between the hours of 08:30 and 18:00 which will include weekends. The anticipated shift patterns will be discussed at interview stage.

Business Area Retail

Function No7, Retail, Store Colleagues

Keywords Skincare, Skincare Consultant, Customer Advisor, Liz Earle, Cosmetics, Sales, Retail, Counter Sales, Beauty Consultant, Sales Assistant, Customer Service, Boots, Skincare Products, Beauty Advisor, Counter Sales, Beauty Therapist, Skincare Specialist, Retail Skin Therapist, Beauty, Makeup Artist, Make-up Artist, MUA, Makeup

Hours per week 15

Location Harrogate, UK

Shift Pattern Weekdays and Weekends

Hours per week (range) 8 to 16 hours per week

Should this appear on the No7 Beauty Company website? Yes

Company UK Stores

Region 3 - North and NI

Area 122 - Northwest Yorkshire

Store 1669 - HARROGATE CAMBRIDGE ST

Address 26/28 Cambridge Street, Harrogate, Yorkshire, UK