Linen Porter

Daniel Thwaites PLC; England; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading hotel group in the United Kingdom is seeking a dedicated Linen Porter to ensure the efficient delivery, collection, and management of linen throughout the hotel. The ideal candidate will have previous experience, preferably in a 5-star hotel, and a passion for providing excellent guest experiences. Responsibilities include maintaining cleanliness in various areas and assisting with linen supplies. The role offers a competitive salary, staff transport, and additional benefits like health cash plans and enhanced leave policies.

Benefits

Competitive salary

Staff transport

Access to wages as earned

28 days annual leave (rising to 33 days after 5 years)

Enhanced maternity and paternity pay

Health cash plan

Long service awards

Discounted accommodation

Pension and life assurance

Bespoke training programmes

Apprenticeships available

Engaging work environment

Qualifications

• Previous experience in a similar role, preferably in a 5-star hotel.
• Genuine passion for providing excellent guest experience.
• Proactive attitude and ability to work independently.

Responsibilities

• Ensure cleanliness in bedrooms, public areas, and corridors.
• Collect, sort, and deliver linen supplies to hotel store areas.
• Maintain tidy and stocked linen pantries during shifts.
• Receive deliveries from contract laundry and check paperwork.

Skills

Cleanliness

Attention to detail

Guest relations

Team player

Job description

Overview

We are looking for a linen porter to ensure the efficient delivery, collection and management of clean and dirty linen throughout the hotel, supporting the housekeeping team in maintaining high standards of cleanliness and guest satisfaction.

Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment of the hotel and reopned it's doors in November 2023. In that time the hotel has ahcieved 5 Star status from the AA and has been recognised in the prestigious Time Top 100 Places to Stay, ranked No. 3 and North of England Hotel of the year, as well as being part of the AA Group of the Year 2025.

You day to day

• To ensure bedrooms, public areas and corridors and cleaned to the highest standard.
• To collect, sort and deliver linen supplies to all hotel store areas.
• Remove all dirty items using trollies to housekeeping main store and make ready for collection by the contract laundry
• Maintain linen pantries ensuring they are tidy, well organised and well stocked .At start of shift, during and at end of shift.
• Assist with linen, supplies stock counts
• To receive deliveries from contract laundry , check paperwork and store linen correctly.
• Help in the spring cleaning of rooms .
• Clean bedrooms as and when needed

Who we are looking for

If you have a passion for cleaning and attention to detail this is the job for you.

You will be responsible for doing anything from changing beds, talking to guests, cleaning bathrooms, stocking up your provisions trolley to sorting out linen deliveries.

You will work on your own but will be part of a bigger team and will have the opportunity to have a catch up with your colleagues during your well earnt break.

It is a very varied job and the time goes by so quickly when you are on shift, that before you know it, it will be time to pack away your equipment and head on home.

Requirements

We are looking for someone with previous experience in a similar role, with 4* Hotel experience, however 5* Hotel experience would be preferred. You must have a genuine passion for providing excellent guest experienc and a team player with a proactive attitude.

In return, we are offering

• A competitive salary, negotiable dependent on experience
• Staff transport to support with pick up and drop off from local areas
• Stream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Enhanced maternity and paternity pay
• Health cash plan with access to discounted perks and high street discounts
• Long service awards, including free meals and free stays with your friends or family
• Employee Assistance Programme
• Discounted accommodation, food, and drink in our beautiful properties
• Pension and Life assurance
• Bespoke training programmes accessible to all
• Apprenticeships available
• An engaging & supportive work environment