Licensing Team Manager

London Borough of Hackney; Greater London; On-site; GBP 63,000 - 65,000; Full time

Job summary

A local council in London is seeking an experienced Licensing Team Manager to lead their Property Licensing Service. The role involves managing staff, ensuring compliance with regulations, and shaping service priorities to improve housing standards. The ideal candidate is a qualified Environmental Health Officer with experience in property licensing, team management, and excellent communication skills. This fixed-term position offers a competitive salary of £63,816 - £64,938, with an application deadline of January 28, 2025.

Qualifications

• Qualified Environmental Health Officer with significant experience in property licensing.
• Excellent communication skills for engaging with diverse stakeholders.
• Experience in enforcement actions, tribunal processes, and appeals.

Responsibilities

• Lead the Property Licensing Service and manage staff.
• Oversee operational delivery, ensuring compliance with regulatory requirements.
• Shape service priorities and deliver high-quality customer-focused services.

Skills

Environmental Health Officer qualification

Experience in property licensing

Team management

Excellent communication skills

Knowledge of legislation and regulatory frameworks

Education

Relevant professional qualification

Tools

Metastreet software

Job description

LONDON BOROUGH OF HACKNEY

Licensing Team Manager

Job Number: HCAA02755

Agreement Type: Fixed Term/Secondment - Full Time

Salary: £63,816 - £64,938

The Role:

24 months Fixed Term/Secondment Opportunity.

Hackney is an exciting, diverse and vibrant borough, home to people from all walks of life and where 89 languages are spoken.

We have an eclectic mix of housing and one in three households now rents in the private sector. Housing across London is experiencing unprecedented pressure, with rents rocketing as demand increases. In response, Hackney’s Mayor has pledged to tackle poor housing conditions and management practices. The Council is using new powers and expanded licensing schemes to improve standards, helping to ensure that private rented properties across the borough are safe, well managed and property licensed, contributing to a fair and well-regulated borough.

We are seeking an experienced Licensing Team Manager to lead a key area of our Property Licensing Service. You will manage staff, oversee operational delivery, and ensure regulatory requirements are applied consistently across the borough. Working closely with the Senior Management Team, you will help shape service priorities, improve systems and deliver a high-quality, customer-focused service that makes a real difference to residents' lives in Hackney.

The ideal candidate will be a qualified Environmental Health Officer with significant experience in property licensing and team management, although candidates with equivalent professional qualifications and relevant experience will also be considered. They will have a comprehensive knowledge of relevant legislation and regulatory frameworks, and excellent communication skills, enabling them to engage effectively with residents, colleagues, councillors, and external stakeholders. Experience of enforcement actions, tribunal processes, appeals, and using Metastreet software would be desirable.

Successful candidates will be joining a friendly team, committed to ensuring safe and well managed homes for people who live in Hackney.

About Us:

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role.

This application process replaces a supporting statement.

Closing date for applications: 28 January 2025 (22:59).

Interview date: 10 February 2026.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: [e-mail]