Library Officer (Casual)

Shire of Capel; Capel; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local government authority in Capel is seeking a Library Officer to assist customers across three libraries. The role involves issuing materials, maintaining records, and building rapport with patrons. Ideal candidates will possess strong customer service skills and a friendly demeanor. The position offers flexible working conditions, supportive team dynamics, and a competitive hourly rate of $27.77 plus casual loading. Applicants with a background in community services or public libraries may find this opportunity particularly rewarding.

Benefits

Flexible working hours

Supportive team environment

Employee benefits program

Qualifications

• Strong customer service experience is essential.
• Proficient in MS Office, the Internet, Email, and databases.
• Excellent interpersonal skills and ability to engage with customers.

Responsibilities

• Assist readers with their enquiries and maintain library records.
• Issue and discharge library materials.
• Build rapport with internal and external customers.

Skills

Customer service experience

Strong computer skills

Excellent interpersonal skills

Numerical and literacy skills

Job description

Posted: 08/12/2025

Closing Date: 05/01/2026

Job Type: Casual

Location: Capel

Job Category: Call Centre and Customer Service, Education, Childcare & Training

Overview

• Dynamic role assisting the Shire's customers across our 3 libraries
• Friendly, supportive team environment
• Casual pool to provide leave cover

Job Description

As a Library Officer, you will assist readers with their enquiries, issue and discharge library materials and maintain records. Our Library team works across our three libraries in Capel, Boyanup and Dalyellup from Monday to Saturday.

As a team player your flexible and pro‑active approach and friendly communication style will enable you to quickly build rapport with internal and external customers and develop strong working relationships across the organisation. Your willingness to learn and take direction will ensure you thrive in this role.

The Rewards

• Flexibility and support
• Investment in you and your career
• An inclusive culture where all our people are valued, EEO, diversity and differences are respected
• A strong focus on employee wellbeing and safety
• $27.77 per hour base rate (plus 25% casual loading rate)
• Up to 14% Shire superannuation contribution
• Employee benefits program offering a wide range of discounts

Desired Skills And Experience

• Behaviour that positively demonstrates the Shire’s HEART of: Honesty, Empathy, Accountability, Respect and Teamwork
• Strong customer service experience
• Strong computer skills, including use of MS Office, Internet, Email and databases
• Excellent interpersonal skills
• Good numerical and literacy skills
• Satisfactory Police clearance
• Working With Children Check
• Cash handling experience, knowledge of local government structure and function and public library experience will be highly regarded.

Applicants who need assistance with their application or wish to discuss any potential barriers that may prevent them from applying are encouraged to contact Organisational Development on 9727 0222 to discuss.

Further position related enquiries can be directed to Karen Dennison Library Coordinator, or Organisational Development on 9727 0222.

Applications Close

9am on Monday 5 January 2026.

The Shire of Capel reserves the right to commence interviewing prior to the application close date and close this position for applications, should suitable candidates be found.