Liability Claims Handler

Barker Munro Recruitment Ltd; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading Insurance organisation is seeking a Liability Claims Negotiator in Manchester. You will manage various liability claims, ensuring customer satisfaction and compliance with legal standards. Ideal candidates should have experience in EL/PL injury claims and possess strong interpersonal skills. The position offers hybrid working, competitive holiday benefits, and additional perks.

Benefits

25 days holiday plus bank holidays

Option to purchase more leave

Pension

Generous benefits list

Qualifications

• Experienced in managing liability claims.
• Ability to maintain accurate records and data integrity.
• Identifying potential fraud and escalation when needed.

Responsibilities

• Handle liability claims from start to finish.
• Investigate, assess, and negotiate settlements.
• Ensure a customer-focused approach.
• Support team performance by meeting SLAs.
• Suggest process improvements and support audits.

Skills

Experience in EL/PL related injury claims

Strong interpersonal skills

Time management skills

Good legal knowledge

Good insurance knowledge

Education

CII/ACII qualification preferred

Job description

Liability Claims Negotiator

Barker Munro Recruitment has a great opportunity to work for a leading Insurance organisation as a Liability Claims Negotiator. You’ll manage a portfolio of Employers, Public, Property Owners, and Products Liability claims from first notification to settlement, ensuring regulatory and company standards are met. Most cases handled will be EL/PL related injury cases and TPPD.

Key Responsibilities

• Handle liability claims up to £100,000 (and higher) from start to finish.
• Investigate, assess, and negotiate settlements.
• Maintain accurate records and data integrity.
• Ensure a customer‑focused approach.
• Identify potential fraud and escalation when needed.
• Support team performance by meeting SLAs.
• Suggest process improvements and support audits.

About You

• Experienced in EL/PL related injury claims and liability principles.
• Strong interpersonal and time management skills.
• Progress towards CII/ACII or similar qualification preferred.
• Good legal and insurance knowledge.

You will be rewarded with hybrid working, 25 days holiday plus bank holidays, option to purchase more leave, Pension plus a generous list of other benefits.

If you are interested in applying for the Liability Claims role, please send your CV to Barker Munro Recruitment by using the relevant link.