Level 1 SOC Analyst

Telefonica Tech; Belfast; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading tech solutions provider in Northern Ireland is seeking a Cyber Security Analyst - L1 to monitor and respond to security events in a fast-paced environment. Candidates should possess solid cyber security skills, familiarity with SIEM tools, and a drive to resolve security issues. This position includes communication with customers and requires excellent problem-solving abilities. The role offers career growth opportunities within a diverse and inclusive work culture.

Qualifications

• Solid understanding of cyber security concepts.
• Ability to identify security threats and anomalies.
• Drive to explore and resolve security issues.

Responsibilities

• Recommend process enhancements to SOC security.
• Communicate effectively with customers and team.
• Analyse and report on anomalous behaviour.
• Investigate alerts using security tools.

Skills

Cyber security skills

SIEM

Problem-solving

Analytical skills

Education

SC-200 Certification

CompTIA Security+

CompTIA CySa+

Job description

Overview

Telef e9nica Tech (part of the Telef e9nica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telef e9nica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Job Description

Due to expansion, we're now recruiting for a Cyber Security Analyst - L1. The Security Operation Centre (SOC) Information Security Analyst is the first level of monitoring in the SOC. The position monitors and responds to security events from managed customer security systems as part of a team on a rotating 24 x 7 x 365 basis. Your background should include exposure to security technologies including SIEM/EDR, firewalls, logging, monitoring and vulnerability management. You should understand network security practices. Excellent customer service while solving problems should be a top priority for you. Telefonica Tech is a fast-paced, entrepreneurial environment so to be successful you\'ll need to be a pro-active individual, take direction well, communicate succinctly and collaborate effectively.

Responsibilities

• Recommend enhancements to SOC security process, procedures and policies.
• Communicate effectively with customers, teammates, and management.
• Ability to clearly explain technical concepts to non-technical stakeholders.
• Provide further detail on incidents should they arise, this can include: basic level sandboxing, IP reputation or further detailing of IOC\'s.
• Can provide base level remediation (blocking user accounts, isolating servers) to then triage for Level 2 for further investigation.
• Analyse and report on anomalous behaviour.
• Determines and directs Advanced remediation and recovery efforts (with assistance from tooling and/or Level 2)
• Investigate alerts using SIEM/EDR, data visualisation, pattern analysis and automation.

Skills and Experience

• Solid cyber security skills including SIEM
• Have the drive to dive deep into issues
• Ability to identify security threats, trends and anomalies
• Logical thinker and creative problem solver

Qualifications

SC-200, CompTIA Security+, CompTIA CySa+.

Additional Information

At Telef e9nica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger. Be yourself with us, and feel that you belong. We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women\'s network) and our Employee Resource Groups which include Diversity and Inclusion, Telef e9nica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability. We don\'t believe hiring is a tick box exercise, so if you feel that you don\'t match the job description 100%, but would still be a great fit for role, please get in touch.