Lettings Negotiator

Neom Recruitment Ltd; Leeds; On-site; GBP 24,000 - 27,000; Full time

Job summary

A reputable property developer and landlord in Leeds is seeking a Lettings Negotiator to join their team. The successful candidate will be responsible for facilitating property viewings, handling enquiries, and ensuring excellent customer service. Ideal candidates will have customer service experience and good IT skills. This full-time role offers a salary of £24,000 - £27,000 plus bonuses, along with benefits including holidays and paid overtime.

Benefits

20 Days Holiday + Statutory

Additional 2 Duvet Days/Year

Paid Overtime or award of Lieu Days

Pension

Use of Pool Car

Away Days

Qualifications

• Previous exposure to the lettings sector would be beneficial.
• Previous customer service experience essential.

Responsibilities

• Facilitate property viewings and negotiate tenancy agreements.
• Handle enquiries and maintain website portals.
• Pro-actively manage viewings and bookings.

Skills

Excellent Customer Service and Communication Skills

Confident communicator

Good IT skills

High level of numeracy

Good attention to detail

Education

Educated to GCSE level

Tools

Word

Excel

Outlook

Job description

Overview

Lettings Negotiator

Location: Leeds
Full Time - Mon - Friday 9.00am-5.30pm
Some flexibility required during peak letting times

Salary: £24,000 - £27,000 (DOE) + Bonus

Company: Due to incredible growth, this reputable, award winning property developer and landlord with over 50 years rental experience is looking to grow their friendly team in Leeds.

This busy, varied, and interesting role requires the holder of the post to spend a significant amount of time interacting with customers face to face, over the phone, email, along with various social platforms. You will facilitate property viewings, liaise with prospective tenants, be organised, and possess excellent time management skills. A company pool car is available within office hours and therefore it is essential that the post holder has a full driving licence.

Responsibilities

• Excellent Customer Service and Communication Skills
• Ability to handle a variety of enquiries, booking viewings, taking payments, and issuing applications
• Maintaining website portals, amendments, changes, and online adverts
• Facilitate safe face to face viewings for seasonal student and professional lets
• Pro-actively manage viewings/appointments
• Maximising conversations of all viewings into confirmed tenancy agreements
• Negotiation of tenancy agreements in line with company policy and procedures
• Assist with writing up contracts, rent breakdowns offering explanations to tenants, along with T & C's of contractual obligations

Ability, Education & Skillset

• Confident communicator
• Educated to GCSE level
• Previous exposure to the lettings sector would be beneficial
• Previous Customer Service Experience
• Good IT skills - competent working knowledge of Word, Excel, and Outlook with the ability to work on bespoke packages
• High level of numeracy
• Good attention to detail

About you

• Develops and maintains positive working relationships with others
• High quality of deliverance of Customer Service and Query Resolution
• Desire to learn, develop and grow with the Company
• Assists customers and colleagues unprompted
• Passionate individual with a desire to work within Property

Benefits

• 20 Days Holiday + Statutory
• Additional 2 Duvet Days/Year
• Paid Overtime or award of Lieu Days
• Pension
• Use of Pool Car
• Away Days