Lettings Negotiator

Humphrey & Kirk; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

A real estate agency based in Bristol is seeking an enthusiastic Full-time Lettings Negotiator to join their dynamic team. This role is ideal for individuals passionate about real estate, needing excellent communication skills, and capable of thriving in a fast-paced environment. Responsibilities include conducting property viewings, building relationships with landlords and tenants, and managing property listings. The ideal candidate will have 0-2 years of experience in a customer-facing role and a strong organizational mindset.

Qualifications

• 0-2 years of work experience in a customer-facing role.
• Excellent verbal and written communication skills.
• Ability to build rapport quickly and work independently.
• Strong attention to detail and organizational skills.
• Valid driver's license and flexibility to work evenings and weekends.

Responsibilities

• Conduct property viewings and provide information to tenants.
• Negotiate rental terms between landlords and tenants.
• Manage property listings and keep them updated.
• Collaborate with team members to achieve targets.
• Stay informed about local property market trends.

Skills

Excellent communication skills

Interpersonal skills

Customer service principles

Organizational skills

Basic understanding of lettings process

Job description

We are seeking an enthusiastic and driven Full‑time Lettings Negotiator to join our dynamic team. This role is perfect for individuals who are passionate about real estate, have excellent communication skills, and thrive in a fast‑paced environment. As a Lettings Negotiator, you will play a crucial role in matching tenants with their ideal properties while ensuring landlords receive the best possible service.

Key Responsibilities

• Conduct property viewings and provide detailed information to potential tenants
• Build and maintain strong relationships with landlords and tenants
• Negotiate rental terms and conditions between landlords and tenants
• Manage property listings and ensure they are up‑to‑date across various platforms
• Handle inquiries from potential tenants via phone, email, and in‑person
• Assist in the preparation of tenancy agreements and other relevant documentation
• Collaborate with other team members to achieve company targets and goals
• Stay informed about local property market trends and rental regulations
• Contribute to marketing efforts to attract new landlords and tenants
• Maintain accurate records of all interactions, transactions, and property details

Required Skills and Qualifications

• 0-2 years of work experience in a customer‑facing role, preferably in real estate or a related field
• Excellent communication skills, both verbal and written
• Strong interpersonal skills with the ability to build rapport quickly
• Proficiency in customer service principles and practices
• Basic understanding of the lettings process and relevant legislation
• Ability to work independently and as part of a team
• Strong organizational skills and attention to detail
• Valid driver's license and access to a vehicle required
• Flexibility to work occasional evenings and weekends as required

Desired Qualities

• Self‑motivated with a results‑driven approach
• Ability to work under pressure and meet deadlines
• Adaptability and willingness to learn new skills and technologies
• Positive attitude and enthusiasm for the real estate industry
• Strong problem‑solving skills and the ability to think on your feet
• Commitment to providing exceptional customer service