Lettings Negotiator

Hireful; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A dynamic property management company in Birmingham seeks an experienced Lettings Negotiator to provide a 'Let Only' service. You'll manage applicant registrations, negotiate terms, and ensure compliance with legal requirements. Successful candidates will have a strong background in residential lettings, excellent customer service skills, and proficiency with software tools like REAPIT. Attractive salary and flexible working arrangements are offered.

Benefits

Flexible benefits

Health cash plans

Cycle to work scheme

Qualifications

• Strong team player with excellent customer service skills.
• Solid experience in the residential lettings market.
• Understanding of compliance and legislation.

Responsibilities

• Register applicants and maintain contact on our software.
• Set up viewings with Asset Managers.
• Negotiate offers and produce lettings paperwork.

Skills

Customer service skills

Negotiation ability

Organizational skills

MS Office proficiency

Clear written communication

Tools

REAPIT

Job description

Lettings Negotiator

Salary: Competitive

Contract: Permanent

Hours: Full time

Location: Birmingham / Hybrid

We are looking for an experienced and motivated Lettings Negotiator to join our lettings team within our Infrastructures division. The successful applicant will be responsible for providing a ‘Let Only’ service to our Asset Managers across a large and varied portfolio. The role will involve effectively marketing properties to let, registering and maintaining regular contact with applicants, negotiating terms, completing referencing checks, and producing tenancy documentation in accordance with the legislation and our letting SOPS.

Working on a hybrid basis, you will be based in our Birmingham hub office where you will be part of a community of over 100 colleagues across various divisions. This means plenty of exciting events, office socials, health and wellbeing initiatives, and fundraising activities to get involved in.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on! In addition, we welcome applications from those seeking flexible or agile working arrangements and can be discussed at the application stage.

Main tasks

• Register applicants on our software package (REAPIT)
• Maintain regular contact with your applicants and ensure they are offered suitable properties
• Set up viewings with Asset Managers
• Ensure the SOPs for Residential Lettings are adhered to
• Operate in accordance to current Legislation
• Provide information, advice and feedback to Asset Managers, Landlords and Tenants
• Carry out property visits when required
• Liaise with clients throughout the marketing and letting process providing detailed feedback
• Follow up viewings and provide feedback to our Landlords
• Deal with and negotiate offers when received
• Produce lettings paperwork
• Ensure cleared funds, references completed, signed contracts and correct compliance are in place prior to move‑in
• Attend regular office meetings

What will it take to be successful?

We are looking for a strong team player with excellent customer service skills, combined with solid experience in the residential lettings market. You will bring strong negotiation ability, an understanding of compliance and relevant legislation, and be highly organised with great administrative skills. Proficiency in MS Office, numeracy, and clear written communication are essential to succeed in this role.

You may also have experience in the following roles: Lettings Consultant, Lettings Coordinator, Property Negotiator, Estate Agent, Rental Agent, Property Manager, Tenancy Coordinator, Lettings Administrator, Residential Lettings Agent, Leasing Consultant, Sales and Lettings Negotiator, Client Services Coordinator, Housing Officer, Real Estate Consultant, Lettings Associate.

REF-225 353